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Homestar Finance
- Finance
- Sydney, NSW
About this business
Since 2004, Homestar Finance has been providing Australians with competitive and customer-focused home loan solutions. Our parent company Columbus Capital gives us direct access to wholesale funding, allowing us to provide some of the most competitive and flexible rates in the market. Our dedicated team of Loan Specialists take the time to get to know you so we can offer every one of our customers personalised service – making it easy to find a home loan that’s right for you. To find out more about our home loan ... read more
Location details
Level 12/77 Castlereagh St, Sydney, NSW, 2000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
I had been with Homestar Finance for more than 10+ years but last time when I requested to refinance it was knocked down saying their policy about refinancing. I was very happy with them for these 10+ year buy at the last moment, I felt high and dry.
Pros: Best interest rate in the market. Cons: Refinancing out or making any changes to your original loan is not only a pain but extremely expensive. Cost to close out or refinance a loan out is over $1500 per loan account in fees which is 3x higher than competition. Also, extremely conservative lending practices. If you never expect your property to appreciate and access equity , the longer term value is lost in no time. Use another financial institution with much lower overall fees. Background: Been with them for almost 9 ... read more
Great rates and offset, but… Mind numbingly incompetent staff (many), procedures, policies and bewildering deprioritised Homestar payment schedules from financial sector, glitchy apps and website, continual wrong advice, 10s of hours of various calls and emails. While I love the rate I’m surprised they’re allowed to trade in Australia.
These guys have great rates and their customer service is amazing. When I call, they pick up the phone every time without a delay. Then they find solutions to my questions while I'm on the phone to them. Much better then the big 4 banks.
Competitive interest rates. Whenever there was a rate cut it was passed on. Sales and after sales support teams are really helpful and friendly.
Frequently asked questions about Homestar Finance
How is Homestar Finance rated?
Homestar Finance has a 3.7 star rating with 85 reviews.
When is Homestar Finance open?
Homestar Finance is closed now. It will open at 8:00 a.m.
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