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HomeGoods
- Department Stores
- Austin, TX
About this business
Location details
9600 S I-35 Frontage Rd, Austin, TX 78748, Austin, TX, 78748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 9:30 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 9:30 p.m. | |
| Fri | 9:30 a.m. to 9:30 p.m. | |
| Sat | 9:30 a.m. to 9:30 p.m. | |
| Sun | 9:30 a.m. to 9:30 p.m. |
Poor Customer Experience at HomeGoods Today I’m a longtime regular at this HomeGoods location, but today’s experience left me feeling disappointed and unwelcome. Before coming in, I called the store to confirm whether I could return two candles and described them in detail. I also explained that I was beyond the 30-day return window. The associate on the phone told me it would be fine and encouraged me to come into the store. When I arrived, the cashier asked me to identify who I had spoken with and then left me standing the... read more
First time here, needed a blanket, i never been and heard they have a good selection. So i looked up what time they open and it read 10am. Went on a 1.6.26 I got there, a sign on the door read "inventory in progress, will open at 11am" . No "pardon the inconvenience -mgmt." Just plain. So i went to look around the other shops. Came back at 10:50am Now there was a line of angry moms and other customers. People kept exiting the building, but they Wouldn't say anything to us. A lady asked if she could just get a refund, she had... read more
Shopping here now, you never know what you might find.
This location is definitely my favorite. While they are not as big as some of the other locations, I can always find what I need for the occasion. The staff is very friendly and helpful. Klaudia was the associate who helped me check out, and she is such a sweet young lady. Also the selection of sweet treats for the holidays is amazing!
Frequently asked questions about HomeGoods
How is HomeGoods rated?
HomeGoods has a 4.4 star rating with 61 reviews.
When is HomeGoods open?
HomeGoods is open now. It will close at 6:00 p.m.
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