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Home State County Mutual Insurance Co. - Waco, TX

1.5
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About this business

Home State County Mutual Insurance Co is located at 4315 Lake Shore Dr Ste J, Waco, TX. This location is in the Landon Branch neighborhood. This business specializes in Real Estate Financing and Insurance. 

Location details

4315 Lake Shore Dr J, Ste J, Waco, TX, 76710, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
1.5168 reviews
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Ashley L.'s profile image
Ashley L. 
on Birdeye

3 years ago

Completely non-existent customer service!! A Home State policy holder hit my car 21 days ago. I filed a claim the same day and still have not had a single conversation with the adjuster, or anyone else who is able to authorize repairs on my car. I have called the adjuster and her supervisor every single day, leaving voicemails, in addition to the main phone # for the insurance company and cannot get a response. I have never experienced such a lack of service! Unspeakable!  

Amanda M.'s profile image
Amanda M. 
on Birdeye

3 years ago

These people are just taking money every month. A driver that carried their insurance hit me and my car is a complete loss On August 7th. On 8/20/20 I called to see what was going on with getting me a rental and paying for my car(not being able to go to work). Not yet talking about my personal injuries. The adjuster Melinda from phone going to tell me "I need to talk to my insured", I told her no you need to call the police department and get the crash report. She repeats "I have to talk to the insured." I asked her how lo... read more

Frequently asked questions about Home State County Mutual Insurance Co.

How is Home State County Mutual Insurance Co. rated?

Home State County Mutual Insurance Co. has a 1.5 star rating with 168 reviews. 

When is Home State County Mutual Insurance Co. open?

Home State County Mutual Insurance Co. is open now. It will close at 6:00 p.m.  

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