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Home Point Financial

2.1

About this business

Specialties Home Point Financial, Reverse Mortgages, HECM, Home Equity Conversion Mortgages History Established in 2007. Home Point Financial Atlanta Our cultural philosophy can be summed up in two words - We Care We care about our customers. At Home Point, Customer First is our "true north." Consideration for the customer is built into every action we take. We care about each other. The ultimate success of Home Point is dependent on our ability to support each other and deliver results together - as a team. We care about ou... read more

Location details

2 Ravinia Dr NE #5001, Ste 5001, Dunwoody, GA, 30346, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.124 reviews
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A Google User's profile image
A Google User 
on Google
3 years ago

Stay away!! This company is terrible to work with. They only work fast when they run your initial credit and provide you the rate. After that, you will wish you have never met them. They have dragged the refinance process for 90 days and hit my credit hard again to complete the process. Not every person have the same knowledge of the case they work on and things change very fast. There are many lenders in the market who can get things better and sooner. Please stay away if you need peace of mind and less credit hits. 

DONNA O'BRIEN's profile image
DONNA O'BRIEN 
on Google
3 years ago

The absolute worst experience on a Refinancing ever!!!! I have owned 3 homes and have never ever experienced the mess this company made me go thru. In fact I lost 1k because I said screw it and pulled out of the refi. HORRIBLE COMPANY STAY FAR FAR AWAY!!!! 

Swaroop Landa's profile image
Swaroop Landa 
on Google
3 years ago

Stay away!! This company is terrible to work with. They only work fast when they run your initial credit and provide you the rate. After that, you will wish you have never met them. They have dragged the refinance process for 90 days and hit my credit hard again to complete the process. Not every person have the same knowledge of the case they work on and things change very fast. There are many lenders in the market who can get things better and sooner. Please stay away if you need peace of mind and less credit hits. 

Justin Russo's profile image
Justin Russo 
on Google
4 years ago

Payment processing is fairly easy, but overall the level of customer service here is doodoo. Their associate support is slow, the phone line crackles like crazy no matter when or where you call from (to the point of making it impossible to understand). If you have a problem, it will almost certainly not be easy to deal with. Just refinanced with another company and am so happy this is not the new servicer. 

Sherry Brookstone's profile image
Sherry Brookstone 
on Google
4 years ago

They helped me refinance my home after my husband passed. I’ve never been in such good hands before. They’re the definition of efficient and I loved working with you guys. Thanks Homepoint! 

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Frequently asked questions about Home Point Financial

How is Home Point Financial rated?

Home Point Financial has a 2.1 star rating with 24 reviews. 

When is Home Point Financial open?

Home Point Financial is closed now. It will open at 9:00 a.m. 

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