Home Care Assistance North Coast

John Anderson 

on Google

2 years ago

In sporting circles these days there is an expression used to describe why athletes and teams are supreme champions, it is “they do the one-percenters”. To me this is what separates HCA from the other providers I have experienced; they are always cheery when you telephone, they respond with some alacrity to an email, incredibly flexible re scheduling and most importantly from the very first visit by a staff member you are made to feel part of their family. 

Kym Klein 

on Google

2 years ago

Home Care Assistance North Coast have been absolutely wonderful caring for my elderly parents. All their staff have been kind, considerate and very professional. Management is very friendly, always willing to accommodate any needed changes and care greatly about the welfare of both their clients and their lovely careers. Their careers have been absolute angels, to say the least. My thanks go to all the people at Home Care Assistance North Coast. 

Carmel Everson 

on Google

2 years ago

The whole team at Home Care Assist are amazing. I can't begin to tell you how much help Geoff Doherty was to me when I was trying to navigate the Aged Care process. The Coffs Harbour team led by Rachael, who is a wonderful caring and helpful manager, is an absolute gem. My every need is taken into consideration and the staff employed to do the actual caring/cleaning are second to none. Nothing is too much trouble. I need Physio and Hydrotherapy services and Emily, who is also a absolute gem always pays the providers promptly... read more

Mary Kelly 

on Google

3 years ago

I switched my Father’s Homecare package from a large provider to HCA and I’m so glad I did. From the very first contact I was struck by the degree of professionalism, expertise and friendliness from all I came in contact with. The high standard of care and calibre of the care staff was evident from the beginning and carried right through. Communication was always responsive and timely and nothing was too much trouble. The values of the company and management team have filtered right through to the staff and you feel you are ... read more