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Holston Electric Cooperative
- Electricity Suppliers
- Rogersville, TN
About this business
Location details
1200 W Main St, Rogersville, TN, 37857, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My husband passes away and my electricity was cut off because they changed their auto pay system and was emailing him to call and set auto up again. Obviously I could not get his emails. They charged me ***to turn my electricity back on and told me that I have to come in person and bring a death certificate and two forms of id or they would cut my electricity off and they would not turn it back on. I have always used the same bank account. The only organizations that need death certificates is the irs and social security. Th... read more
Business response:
Providing a death certificate allows a name change to be completed on the account free of charge for the next of kin. The reconnection of ****** was waived due to the delayed customer enrollment for autopay due to a recent software conversion. In addition, the penalty was waived due to the same reason. Services were restored at time of payment. It is the member's responsibility to update any changes in contact method or account ownership. It is encouraged that the customer proceed with providing documentation to complete the... read more
My husband passes away and my electricity was cut off because they changed their auto pay system and was emailing him to call and set auto up again. Obviously I could not get his emails. They charged me ***to turn my electricity back on and told me that I have to come in person and bring a death certificate and two forms of id or they would cut my electricity off and they would not turn it back on. I have always used the same bank account. The only organizations that need death certificates is the irs and social security. Th... read more
Frequently asked questions about Holston Electric Cooperative
How is Holston Electric Cooperative rated?
Holston Electric Cooperative has a 3 star rating with 58 reviews.
When is Holston Electric Cooperative open?
Holston Electric Cooperative is open now. It will close at 5:00 p.m.
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