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Hollister Co.

4.3

About this business

Location details

1245 Worcester St #2156, Natick, MA, 01760, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.3126 reviews
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camilalyrio's profile image
camilalyrio 
2 months ago

For the first time I went to make a return without receipt at this store and learned something new. They don’t take return or exchange without any form of purchase. The product with the tag is not enough, and I respect their policy, I have no problem with that. I just felt that in order to have any proof the store need to provide a way to make every purchase trackable. My teenager son bought an item with a store credit and lost the receipt. They never asked him for his number or email making the purchase untraceable. Well, n... read more

Nick F's profile image
Nick F 
6 months ago

I had such a GREAT experience at Hollister today! I came in to return a few items and ended up purchasing new clothes, and the entire process could not have been smoother—all thanks to Anna, my cashier. From the moment I walked up to the counter, Anna was warm, welcoming, and incredibly helpful. She handled my return quickly and professionally, explained everything clearly, and made the entire transaction totally stress-free. Hollister is lucky to have someone like Anna. Because of her, I’ll definitely be coming back 

Sarah Monroe's profile image
Sarah Monroe 
7 months ago

Slightly disappointed. I love the clothes but I had to wait 15 minutes as the second person in like as the girls took their time and chatted with each other. I wish there was a small sense of urgency or speed because then I would have had a lot more empathy. It just felt insulting at that point to myself and the other people in line. (4 people behind me also waiting) 

violet perry's profile image
violet perry 
a year ago
Nomuna Erdene's profile image
Nomuna Erdene 
a year ago

I love hollister clothes but the cashier in this store is so rude, she ruined the whole experience. Seemed like she did not want to work at all. It’s Saturday morning, the store had just opened , jeez. I will never come back. Take your miserable face and miserable attitude and get fired. 

Frequently asked questions about Hollister Co.

How is Hollister Co. rated?

Hollister Co. has a 4.3 star rating with 126 reviews. 

When is Hollister Co. open?

Hollister Co. is closed now. It will open at 11:00 a.m. 

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