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Hollister Co.
- Clothing Rental
- Geneva, IL
About this business
Location details
314 Commons Dr, Geneva, IL, 60134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Terrible customer service!!!! Would not let us exchange or store credit. Absolutely crap. Zero understanding. Made NOT A CUSTOMER FOR LIFE!!! I will tell everyone I know!!! Terrible exchange policy people. You do not want your kids to get gifts from there. You will not be able to return or exchange. They do not care about their customers at all!!!! Poor form Holister
First time here and they helped me price match and are very friendly people.
Very attentive staff
I went to Hollister Geneva Commons to return two online purchases and was told I couldn’t return them—even for store credit—because I was six days past the 30-day return window, which was only changed in September. I understand policies exist, but what really shocked me was how incredibly rude the store manager was. Instead of showing any understanding, she repeatedly said, “It’s not my policy,” in the most dismissive tone. A little courtesy would have gone a long way, but instead, her attitude guaranteed that we won’t be sh... read more
Frequently asked questions about Hollister Co.
How is Hollister Co. rated?
Hollister Co. has a 1 star rating with 1 review.
When is Hollister Co. open?
Hollister Co. is open now. It will close at 9:00 p.m.
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