Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

ismile 

on Google

3 days ago

Next to the convention center. That’s the only positive. Rude staff, suggested we “drive home” if we were unsatisfied with the room. Took over an hour to get a room, said they were “still cleaning” at 5:30pm. People getting ready in the lobby as rooms weren’t clean. When we got to the room at 7:15pm, it was apparently “clean since yesterday” per cleaning staff. Broken heater not rectified at all, notified several times over 5 hours. Room was 85 degrees, in the summer, no fans available. 

Aneita Lewis 

on Google

3 days ago

I would not chose this hotel unless repairs are being done. 

Gracelynn Jones 

on Google

2 weeks ago

This place did not look like the pictures. It also smelled weird. Pool was not cleaned. The outside view was bad. Our room also smelled weird. Carpet was ripped. Beds felt cheap. Door would not lock or shut, also had trouble getting in. Keycard would not work. Overall we had to find a new hotel immediately after checking in.