Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

Kameelah That's Mee Caldwell 

on Google

2 days ago

The rooms are mediocre. I travel A LOT, therefore I've stayed in a lot of hotels. Different brands and names, various price ranges. I have never stayed in a hotel for a entire week, and not had housekeeping come once. They said they come every 3 days. I checked in Monday, it's now Friday. I've received no fresh towels. We've been sitting old laundry and trash outside the door. When they do eventually get to pick up the trash, they don't even give a trash bag to put in the can. Someone in another room with 4ppl asked for towe... read more

Tim Bradshaw 

on Google

a week ago

We were in town for a Cardinals/Cubs game on a Saturday. We didn't say anything about our room when we first checked in because we wanted to go about our day and it was busy. The first room we got had a giant clump of hair attached to the bottom of the bathroom door, the air conditioning didn't work, and the shower had low pressure and was the worst showering experience I've ever had in a hotel but it got the job done. It's a good 15 minute walk to Busch Stadium which we didn't mind but not the most convenient. We at least w... read more

Angela Basham 

on Google

a week ago

Check-in and out were smooth and easy. Both ladies up front were very kind and friendly faces. The lobby area was very warm and humid. The luggage carts were hidden around the corner. Parking was difficult. Our room was fine. The window sills and crevices near furniture were dusty and had crumbs along them. The bathroom had hair in and around the tub. The door to the room stuck horribly. We had to yank it open and slam it shut. There were reading lights on each bedside; however, one of ours was missing the light and had EXPO... read more

Ruben 

on Google

a week ago

I stayed here in late June 2025, less than a year ago, right after Holiday Inn dropped it's franchise license and before it became Radisson. It was called the Arch Convention Hotel in the interim. I hope Radisson quickly turns course on this hotel, before it dings their reputation. When I visited, the place was falling apart. The room was not very clean. The carpet was crunchy. The pool was murky. The common areas were questionable. Initial impressions of the lobby were good, but then I realized it was like lipstick on a pig... read more