Holiday Inn Resort Orlando Lake Buena Vista, an IHG Hotel

peter smith 

on Google

3 months ago

Hospitality done right. The staff here have been nothing short of incredible. From Danny at the front desk, Judith the activity person at the pool, Lisa the bartender and the list goes on. They all take the time to personalize your experience at this facility and are beyond friendly and thoughtful. Location is excellent. Many of the guests we encountered were return.visitors with similar experiences to ours. It's our 3rd time here and will definitely return . Can't say enough..... 

Tanja Zerbe 

on Google

3 months ago

I cannot speak highly enough about this hotel. Due to scheduling, they worked it out for us to check in early. When our flight was delayed, they stored our luggage for the day so we could get out a bit. When we returned there was about an hour left. They graciously let us sit inside at the Tiki Bar. All around great staff! Rooms were clean. Pool set up was spectacular! They had food and goodies available to purchase, but all pool games for the kids! Inside there is a nice arcade and movie room for the kids. Felt like a true ... read more

Elyse Millin 

on Google

3 months ago

Was checked in today. Very polite younger gal, our room was perfect with a balcony overlooking the pool area. Very clean room. Applebee's attached. Highly recommend! 

Patrick Stranges 

on Google

3 months ago

Perfect location for what I had planned 

Allen B 

on Google

3 months ago

The room was sufficient and the staff resolved an initial AC issue quickly. However, the stay had several inconveniences: the desk and bedside outlets didn't work, and the layout was confusing to navigate at first. The biggest frustration was my keycard failing on the final night, requiring a trip back to the front desk with all my bags. Decent stay, but could use some maintenance and better signage. Good value for the money but don’t expect a 5 star stay.