Holiday Inn McAllen – Medical Center Area, An IHG Hotel

Marco Garza 

on Google

3 weeks ago

We got this hotel for the location an the pool thinking it's a holiday inn suites, so we were sadly mistaken. We paid 98.00 for one night for a double bed since we have two kids. We get checked in an the receptionist was extremely rude I ask if we can get a room with a sleeping sofa an I'll pay an she said said it was not possible or policy to do so. We get to the room an the rooms are so out dated an small. Well we get ready to go to the pool an the pool was so dirty it had a green stained along the whole water line of the ... read more

Mochi Teoyohtica 

on Google

a month ago

Currently staying in this hotel as I write this review. Ice machine is broken, hotel attendant is slow and unhelpful. We had to move rooms due to the AC not working the first night, and then the second room we moved to had issues with the door / key card, so we constantly had to get the card replaced, even AFTER getting a NEW key card. I stood at the front desk waiting for the attendant, and Diana (or Diane) didn’t acknowledge me at all, it wasn’t until my sister came up to the desk to see what the deal was that she finally ... read more

Laura Guadalupe Arellano Gonzalez 

on Google

a month ago

DECEPCIONANTE, TIENE BUENA UBICACION PERO PARA SER LA CADENA QUE ES ME TOCARON LOS EDREDONES ROTOS, LAS ALFOMBRAS SUCIAS YA NO TE DAN NI AGUA DE CORTESIA ESO QUE SOY MIEMBRO IHG, FATAL SI VAS A QUEDARTE LLEVA TUS TOALLAS POR QUE NI LAS CAMBIAN EN UNA DE ESAS TE TOCA UNA SUCIA.