Holiday Inn Express & Suites Shawnee-Kansas City West, an IHG Hotel

Harry Ballzana 

on Google

2 weeks ago

There is mold present and the smell of it was very strong. After asking about it the staff advised they are having mold restoration done soon, but I wish we would have been advised of this before booking so we could have decided if we wanted to stay there. We purchased an air purifier locally to help mitigate the affects during our stay. The staff was friendly and we enjoyed the breakfast. 

Rebekah Gooch 

on Google

4 weeks ago

The good: the staff was friendly. The bad: the facility was not well maintained, the halls were not air conditioned, and smelled of mildew. The room was air conditioned but smelled terrible. The mini fridge had a terrible odor when it was opened. I did not feel comfortable even putting a bottle of water in it. The tile in the bathroom was cracked and the shower had bad diy repairs… I think I know why the room stinks. To top it off the room did not have a hair dryer and when I called the front desk to get a replacement there ... read more