Holiday Inn Express & Suites Salem, An IHG Hotel

Ted D'Alessio 

on Google

a month ago

I had made a non refundable reservation at this location, but afterwards I learned that a blizzard was approaching and that if I did not leave a day earlier I would probably not be able to make it out at all. I therefore ended up arriving a day earlier than planned. The manager on duty, Jennifer, advised me that even though the reservation was supposed to be non refundable, if I called Super.com and told them that she had no objection to the cancellation, they would probably refund my booking anyway. I called Super.com, and ... read more

Kimberly Jones 

on Google

a month ago

We stayed here for a night last month and it was a very pleasant stay! From the phone call with a gentleman on staff the morning before we arrives to verify the parking situation (we arrived on the heels of a very bad ice storm, but the parking lot was plowed and cleared very well!), to checking in and out with 2 different ladies, everyone was very nice and gave some helpful info about the area, which has helped since we’re now residents. :) The hotel itself looks pretty Holiday Inn standard, has quality Dove toiletries, and... read more

Bella Treaster 

on Google

3 months ago

So let me get this straight, under $100 a night any other time but because they are a kids softball tournament going on the weekend we need you then want to charge your customers $550 a night. This company should be ashamed of themselves. how about help promote parents doing things with their kids, not rip them off.