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Holiday Inn Express & Suites Macon - I-475, An IHG Hotel
- Hospitality
- Macon, GA
About this business
Location details
4970 Harrison Rd, Macon, GA, 31206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just got off the phone with the Adrian at front desk trying to arrange a group booking, to start off with everything was going fine until the details of rooms came, then I was rudely hung up on. When I tried to call back the front desk let the phone rang through for 20 mins. Im still currently waiting to speak to someone. He has hung up on me multiple times. I am a Diamond Elite member with IHG and have never had such awful customer service. I am also a tour manager in the entertainment industry and will never book with hote... read more
Rooms were not great at all Not very clean, smudges on mirrors, hairs on the sink, miscellaneous dirt on the floor and in the bathroom. The bathtub shower head covered in soap build up. Elevators didn't work. When going to the counter in the morning to checkout the lady was rude and short.
Tried to reach this hotel 3 different ways, including email given on previous review without anyone getting back. Here is what was sent "We stayed at this location 6/20 and was one of the best and worst stays I've had at an IHG hotel. Start off with the pro's, the welcome bag, morning bag and having food for people who leave early is something I rarely see any more, also staff was very friendly. On the negative side, typically I travel for work, but this time was passing through with my family and was embarrassed to take the... read more
Conviently located off 475, quiet, a little older building
Frequently asked questions about Holiday Inn Express & Suites Macon - I-475, An IHG Hotel
How is Holiday Inn Express & Suites Macon - I-475, An IHG Hotel rated?
Holiday Inn Express & Suites Macon - I-475, An IHG Hotel has a 3.7 star rating with 706 reviews.
When is Holiday Inn Express & Suites Macon - I-475, An IHG Hotel open?
Holiday Inn Express & Suites Macon - I-475, An IHG Hotel is open now. It will close tomorrow at 12:00 a.m.
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