Holiday Inn Express & Suites Lantana, An IHG Hotel

Catherine 

on Google

3 weeks ago

While the front desk staff was courteous and helpful, several issues during my stay fell below IHG standards. The room had a loud AC, lukewarm shower water that never got hot, a broken soap/shampoo dispenser left on the shower floor, and a loose fridge seal. A small roach was also seen near the microwave, and housekeeping failed to replace the shower mat on Saturday. Breakfast service was disappointing. Although breakfast was advertised to start early, on Saturday only eggs were ready by 7:30 a.m., and the juice machine wasn... read more

Noah Liam 

on Google

3 weeks ago

I wanted to give a special thanks to TIERRAH❤️ I checked in last night. My wife and I were so tired and such a rough day. I have stage 4 colon cancer and I’m currently doing treatment here. We passed by the Holiday Inn express, ( typically great place to stay) really expensive. I spoke with TIERRAH when when booking. Such a wonder bubbly personality and over all down to earth caring individual who’s in touch with reality. I was told the prices and almost walked out , however I did not because her service was impeccable. My w... read more

Felix 

on Google

a month ago

Outstanding Service at Holiday Inn Express & Suites – Front Desk Excellence! From the moment I walked through the doors of the Holiday Inn Express & Suites, I knew I was in good hands thanks to the exceptional service provided by Tierrah at the front desk. Her professionalism, warmth, and genuine care for guests immediately stood out. It’s rare to encounter someone who not only handles their job flawlessly but also does it with such contagious enthusiasm and charm. Tierrah went above and beyond to ensure my stay was smooth a... read more