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Holiday Inn Express & Suites Gonzales, An IHG Hotel
- Hospitality
- Gonzales, TX
About this business
Location details
126 Middle Buster Rd, Gonzales, TX, 78629, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Honestly this hotel deserves a -2 star review. From the moment we walked in the lobby it smelled like it had been flooded, it was beyond mildew. I hoped it was just the lobby. The smell permeated all floors and all rooms. It flared up my child’s asthma and we had to leave. I will say the front desk was apologetic and refunded our money. Do not stay here!
Had to call for them to send elevator to 2nd floor... Couldn't use buttons to go up or down from 2nd floor. Owners didn't honor original confirmation price for 3rd floor. Screwed up reservation. Note the sweet receptionist was a pleasure and sincerely tried to accommodate our needs. She's a keeper.
Funny reply, sir. I stay in several hotels per year and this is my only bad review aside from one I was robbed at last year. I did not ask for 1/2 off, I was asking for clarification as to why I would be charged $115 for the first night and $99 for the second as I was not arriving until 3am on the first night. I was confused as to why my first night would be more costly. YOU HAVE SEVERAL REVIEWS ABOUT THE FILTH OF YOUR HOTEL!!!! Perhaps if you spent more time figuring out the sewer situation and cleaning your hotel instead o... read more
A better experience than I expected. But they couldn't keep the breakfast items stocked
Got in at 3am, the hotel was dirty, baseboards missing and elevator sounds like it's on its last leg. Walked in to the room and was hit by the worst combination of mildew laundry and sewer smell. Toughed it out through the night as we have kids and needed a place to rest. Tried to cancel tonight's stay before we left but no one at desk, called again to cancel, no answer. Finally spoke to an awful man (presuming the owner) about cancelling tonight's stay. I was perfectly happy paying for last night as we stayed but Ill be dam... read more
Frequently asked questions about Holiday Inn Express & Suites Gonzales, An IHG Hotel
How is Holiday Inn Express & Suites Gonzales, An IHG Hotel rated?
Holiday Inn Express & Suites Gonzales, An IHG Hotel has a 3.3 star rating with 175 reviews.
When is Holiday Inn Express & Suites Gonzales, An IHG Hotel open?
Holiday Inn Express & Suites Gonzales, An IHG Hotel is open now. It will close tomorrow at 12:00 a.m.
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