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Holiday Inn Cleveland, An IHG Hotel
- Hospitality
- Cleveland, TN
About this business
Location details
110 Interstate Dr NW, Cleveland, TN, 37312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Late-night nightmare: I reserved a room well in advance and arrived at 1:00 AM to find the front desk unprepared and the staff unhelpful. - Sold out at checkout time: Despite my reservation, they claimed the hotel was sold out when I arrived, which is unacceptable and unprofessional. - No accountability: No clear explanation or apology from staff—just vague assurances and a shrugged shoulders attitude. - Poor communication: No proactive notice about potential overbooking or alternative arrangements, leaving me stranded in th... read more
FLEAS!!!! - BEWARE - THIS LOCATION WAS FLEA INFESTED DURING STAY*** Arrived, checked in, went to room, laid down upon the bed, & received dozens of flea bites within the first 15 minutes of arrival. THE FLEAS WERE ALL OVER THE BED LINENS! Called front desk & asked to speak w/a manager. Was told Manager would be in the next day, but could change rooms.. Changed rooms after delay and many more flea bites. Next morning, inquired to speak w/manager & was informed manager was 'not available yet'. Unable to wait 2 hours for manage... read more
Person at the desk was exceptionally friendly my only regret is I didn’t catch her name but she was working on Friday at around 7ish give or take. Excellent worker
FANTASTIC! Guest services was PERFECT! CHECK INTO CHECK OUT easy peasy!!
Frequently asked questions about Holiday Inn Cleveland, An IHG Hotel
How is Holiday Inn Cleveland, An IHG Hotel rated?
Holiday Inn Cleveland, An IHG Hotel has a 4.2 star rating with 322 reviews.
When is Holiday Inn Cleveland, An IHG Hotel open?
Holiday Inn Cleveland, An IHG Hotel is open now. It will close tomorrow at 12:00 a.m.
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