Hody's Florist

Doris Sandefur 

on Google

a month ago

Since the mid 1960's, first, my mother and then myself have only used your florist.We have sent flowers to all sorts of occasions in hospital and home in all sorts of circumstances and they have always been beautiful and so appreciated. I'm always proud to send them to people that I know.Because I know they will be wonderfully arranged and carefully delivered. I read the one pitiful review and it made me want to send this message to your company. I feel like you are always available to do whatever is needed.And I will contin... read more

Sherri McKeel 

on Google

2 months ago

The absolute most beautiful bouquet I have ever received. My husband surprised me with flowers while on a business trip and the were breathtaking. My only regret is I could not bring them home on the plane with me. The delivery person even called me as he was not comfortable that the hotel was taking them to my room. Amazing customer service 

Bené Viera 

on Google

3 months ago

The customer service rep who answered the phone cost this business a sale or returning customer. The agent didn’t offer any condolences, she was offensive, and directed me to the website after I explained the dire situation. No empathy and terrible customer service skills. I called the Cool Springs location and the owner happened to answer. I explained to the owner, Bill, what had just happened. He was apologetic but he did not care at all. I would not use this florist or recommend it to anyone.