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In business for over 100 years, Hobart has been a provider of food equipment and service. Located in New Berlin, Wis., the company offers an array of products, such as ovens, grills, fryers, food cutters, meat saws and mixer/grinders, to name a few. Additionally, its service programs include preventive maintenance, Hobart service contracts, water treatment, delivery and installation, among others. The company serves customers in the food and retail industries. Hobart serves United States, Brazil, Canada, China, France, Germa... read more
N27 W23713 Paul Rd, Pewaukee, WI, 53072, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
0 customer service or communication skills can be found amongst the entire team. When requesting service I was told I would have someone out the next morning. Multiple days later I've received no service, and despite multiple attempts, I have received 0 updates on the situation. The only communication that has happened is because I made it happen. You would have a better shot at fixing your problems yourself than getting actual service it seems.
NO ONE answers the service phone... EVER! No, we'll be with you in a bit, we have high call volume, leave a message....just music for as long as you care to listen to it! Tech came out 2 weeks ago to check on low oil. Said he found a bunch of issues, tore it apart and put it back together...supposedly fine. The very next morning it was 50% louder than before. Came back out on Monday, found "another problem" and had to order parts for next day. Left VM at 4 he couldn't make it until this afternoon. No call, doesn't answer, VM... read more
They have repeatedly sent someone out here who says he'll be out to get a part and be back in 30 minutes. This usually means he'll not be back for a few days, if at all. We'll be told that dishwashers have been fixed (multiple at once; they are always breaking) and they don't work. Despite our facility caring for the elderly they clearly do not make us a priority.
If you have one you'll wish you had more money!
Hobart Service has a 2.8 star rating with 6 reviews.
Hobart Service is open now. It will close at 5:00 p.m.
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