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HME Specialists LLC
- Home Medical Equipment Provider
- Albuquerque, NM
About this business
Location details
10801 Golf Course Rd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cecilia answered, she was polite and professional and scheduled a pickup for equipment we no longer need. I was very satisfied with the customer service I received today.
Honestly do not understand how HME office workers, billing, ladies who answer the phones are NOT HELD accountable! Called multiple times Rio Rancho location. They do not listen to your concerns, throw you off to billing WHO NEVER responds.. so we emailed NO RESPONSE. HME needs to get it together, they are poorly managed, trained. Told us they don’t accept our insurance as well! Called our insurance who had to call them to validate they were wrong! Ended up going with a different company who was knowledgeable and helpful. Tim... read more
Tried calling them today to discuss my bill, based on my deductible being met im still being billed at a higher rate. Tried to call billing but the hold time was almost 10 mins, initially I didnt press option 6 and the rude girl that answered option 3 rudely transferred me. Then I was on hold for almost 10 mins, listening to awful music at that. Then I get a message to leave message because they are too busy. Lousy customer service. Im going to research getting a new company.
Terrible, horrific - I can't even accurately use the word "service" because there is no such thing with this company. If you use this company, order a historic/complete billing statement of your account immediately. Billing practices are "highly suspicious". After many frustrating years I finally ordered a full accounting of my billing from them (if you try to discuss your statements and charges over the phone they play stupid and act like you are an idiot). You might possibly be as shocked as I was when you see your stateme... read more
Terrible, horrific - I can't even accurately use the word "service" because there is no such thing with this company. If you use this company, order a historic/complete billing statement of your account immediately. Billing practices are "highly suspicious". After many frustrating years I finally ordered a full accounting of my billing from them (if you try to discuss your statements and charges over the phone they play stupid and act like you are an idiot). You might possibly be as shocked as I was when you see your stateme... read more
Frequently asked questions about HME Specialists LLC
How is HME Specialists LLC rated?
HME Specialists LLC has a 1.8 star rating with 125 reviews.
When is HME Specialists LLC open?
HME Specialists LLC is closed now. It will open on Monday at 8:00 a.m.
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