Hitech Global Distribution, Llc

Alireza Taeb 

on Google

a year ago

We got a few of these boards for our start up company. The manual was well written and for any questions we had the customer service was usually always happy to help us out. They respond much quicker than other companies we worked with. Product quality is top notch. We will keep buying from here as this has facilitated our work on A.I. applications tremendously. 5/5 

Morad Nasseri 

on Google

a year ago

The "Xilinx Virtex UltraScale+ Platform" board has been very instrumental for us. These boards are great and work well for compute heavy tasks. Shipping was quick and other than that everything pretty straightforward. Will buy again. 

Peter C 

on Google

2 years ago

TLDR: product OK but customer service is almost nonexistent. Ignoring almost all of inquiry emails about a product I purchased and keep ignoring my phone calls during normal work hours is probably not something would be done by good customer service. Also, the warranty info is not shown on the order information page or the email they sent after purchase. It is only written on a warranty page their website. 

Jimmy Liang 

on Google

2 years ago

We ordered many HTG-940 boards and 6-Port QSFP28 FMC+ Modules from HiTech Global. Their modules are rated for 100G transmission. However they do not work, we experienced bit errors when testing them at that speed. We asked HiTech Global what settings they used when testing in case it was different from ours, but they did not respond. 

Peter C 

on Google

2 years ago

I know there's a certain warranty period for things that you buy, but ignoring almost all of inquiry emails about a product I purchased and keep ignoring my phone calls during normal work hours for an entire week is probably not something would be done by good customer service. Also, the warranty info is not shown on the order information page or the email they sent after purchase. Their response to another comment below doesn't match what I saw for my own case.