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Hines VA Medical Center

3.7

About this business

Location details

5000 S 5th Ave, Bldg 200, Northampton, IL, 60141, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.7587 reviews
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Michael P.'s profile image
Michael P. 
7 months ago

Just about every employee needs to attend customer service training. They always answer the phone with "scheduling" without saying who they are, where they work, etc. When asked there first name they either hang up or reply reluctantly. Anonymity is not the game with scheduling. Please have each employee attend customer service training and be monitored by management. 

Todd W.'s profile image
Todd W. 
a year ago

One star is WAY TOO generous. Despite claiming to “serve those who have served” the only people being served are the staff that act like elitists and act like you are a nuisance to them. From a bathroom urinal that has been under repair for over a year, to constant elevator outages, to doctors who botch medical procedures or simply tell the Veteran they only applied for the job because they thought it would be easy. The administration is even more worthless. I guess it’s easy to see where the staff get the idea they can act... read more

Frequently asked questions about Hines VA Medical Center

How is Hines VA Medical Center rated?

Hines VA Medical Center has a 3.7 star rating with 587 reviews. 

When is Hines VA Medical Center open?

Hines VA Medical Center is open now. It will close at 11:59 p.m.  

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