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7930 Jones Branch Dr, McLean, VA, 22102, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I also share a VERY disappointing stay. We recently stayed at Embassy Suites in Niagara Falls, Cn. At ck in we were told they just had a cancellation, and they could upgrade us to a Falls View, I responded I thought we did pay extra for a falls view. She said no but for $200 (she didn't state US or CN) we could be upgraded. Tire from driving 500 miles I said yes. It later turned out to e $200 US a night!! plus taxes, fees, an extra $900!!! I have made over 4 calls, over 20 emails!!! I could go into more details but it is sti... read more
I was at a Hilton Hotel in austin and they don't pay the workers the right wages for the amount of work they make them do.
It is crucial to highlight the importance of a comprehensive renovation of both the establishment and the staff. The current state is lackluster and unhygienic, with bartenders displaying inadequate manners in their handling of ice, glassware, and utensils. I did not receive utensils, had to request napkins, was not offered water upon sitting down to order a meal and a beer - overall, the service was extremely poor with inexperienced staff. It could be the location or the type of clientele you are aiming for, as I observed a... read more
Hilton Garden Inn @4620 S. Miami blvd. Durham NC I been a diamond member since 2017 and has always been treated with the utmost respect until the night shift crew Elisha front desk clerk was nasty and foul from day 1 Since June 2025...He don't even greet me as a diamond member or offer any water or snacks like most Hilton does.Never smile. He has a very nasty attitude and needs retraining in how to treat guest. I allowed this to go too long and I will be reporting this unprofessional behavior to higher level. He even got an ... read more
I like their hotels but executive customer relations is encouraged to find different things to offer customers when situations arise regardless of a policy. They really are advised ro remember people dont complain because they want to, its because there really are issues that can be cared for regardless of policy or opinion.
Hilton Worldwide Corporate Headquarters has a 2 star rating with 362 reviews.
Hilton Worldwide Corporate Headquarters is open now. It will close at 5:00 p.m.
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