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Hilton Worldwide Corporate Headquarters

2.0

About this business

Location details

7930 Jones Branch Dr, McLean, VA, 22102, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.0362 reviews
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A B's profile image
A B 
on Google
4 days ago

I also share a VERY disappointing stay. We recently stayed at Embassy Suites in Niagara Falls, Cn. At ck in we were told they just had a cancellation, and they could upgrade us to a Falls View, I responded I thought we did pay extra for a falls view. She said no but for $200 (she didn't state US or CN) we could be upgraded. Tire from driving 500 miles I said yes. It later turned out to e $200 US a night!! plus taxes, fees, an extra $900!!! I have made over 4 calls, over 20 emails!!! I could go into more details but it is sti... read more

Nathan !'s profile image
Nathan ! 
on Google
a week ago

I was at a Hilton Hotel in austin and they don't pay the workers the right wages for the amount of work they make them do. 

Fake's profile image
Fake 
on Google
a week ago

It is crucial to highlight the importance of a comprehensive renovation of both the establishment and the staff. The current state is lackluster and unhygienic, with bartenders displaying inadequate manners in their handling of ice, glassware, and utensils. I did not receive utensils, had to request napkins, was not offered water upon sitting down to order a meal and a beer - overall, the service was extremely poor with inexperienced staff. It could be the location or the type of clientele you are aiming for, as I observed a... read more

Dennis Walker's profile image
Dennis Walker 
on Google
a month ago

Hilton Garden Inn @4620 S. Miami blvd. Durham NC I been a diamond member since 2017 and has always been treated with the utmost respect until the night shift crew Elisha front desk clerk was nasty and foul from day 1 Since June 2025...He don't even greet me as a diamond member or offer any water or snacks like most Hilton does.Never smile. He has a very nasty attitude and needs retraining in how to treat guest. I allowed this to go too long and I will be reporting this unprofessional behavior to higher level. He even got an ... read more

Gyrosbox's profile image
Gyrosbox 
on Google
a month ago

I like their hotels but executive customer relations is encouraged to find different things to offer customers when situations arise regardless of a policy. They really are advised ro remember people dont complain because they want to, its because there really are issues that can be cared for regardless of policy or opinion. 

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Frequently asked questions about Hilton Worldwide Corporate Headquarters

How is Hilton Worldwide Corporate Headquarters rated?

Hilton Worldwide Corporate Headquarters has a 2 star rating with 362 reviews. 

When is Hilton Worldwide Corporate Headquarters open?

Hilton Worldwide Corporate Headquarters is open now. It will close at 5:00 p.m.  

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