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Hilton Reservations & Customer Care - Carrollton

2.9

About this business

The Hilton Carrollton office is home to a diverse team of talented individuals who interact with Hilton guests and resolve any questions that arise online or offline. This office is helping revolutionize human hospitality in a digital world by delivering personalized solutions that inspire a passion for travel. Our Team Members also benefit from this office’s positive work environment, exceptional group training, flexible schedules and an atmosphere that encourages Team Members at all levels to thrive. 

Location details

2050 Chenault Dr, Carrollton, TX 75006, Carrollton, TX, 75006, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.914 reviews
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Albert L's profile image
Albert L 
on Google
a year ago

Useless rude people working here unable to help in any way (blaming it everything on their policy’s and the hotel properties) won’t ever stay at any of their hotels again 

Steve Methvin's profile image
Steve Methvin 
on Google
a year ago

I tried to use the app. It works great for the 30 nights I booked and paid for over the last 12 months. Once you find a problem- good luck. This app should be has helpful as the staff the hotels I stay at - not an excuse to ignore customers with loops. And take down this notice and put up an accurate one that says you don’t care until someone disputes a credit card charge. 

Mar Abellan's profile image
Mar Abellan 
on Google
3 years ago

Oscar, from the Hilton Customer Care is outstanding. He helped us find a hotel close to us that we needed and was amazing going out of his way to help us plan our route and reach our destination. He stayed with us on the phone even though his shift had ended so that we had the correct reservation number and address. Thank you Oscar! 

Sharlene Stewart's profile image
Sharlene Stewart 
on Google
3 years ago

I was a patient of Rutherford pain, Dr Cooney Calmare therapy in E. Rutherford. On his website this hotel was rated #1 last year by his patients. I had to travel there and stayed at this hotel Monday, Tuesday and Kate checkout Wednesday. January 3-5th. Tamara was the one I had to call back and speak to because the woman who took my reservation said she didn’t see a discount for this doctor. Tamara told me I didn’t use the word Rutherford as the first word when stating I was having Calmare therapy by Dr Cooney. Then we get to... read more

ZANE RENTFRO's profile image
ZANE RENTFRO 
on Google
4 years ago

I felt valued as a Hilton Guest. chatted mulitple times, I wish though that they would contact the hotel directly if it was something the hotel must anwser. Thats what they are for. I don't want to do it. Use them 

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Frequently asked questions about Hilton Reservations & Customer Care - Carrollton

How is Hilton Reservations & Customer Care - Carrollton rated?

Hilton Reservations & Customer Care - Carrollton has a 2.9 star rating with 14 reviews. 

When is Hilton Reservations & Customer Care - Carrollton open?

Hilton Reservations & Customer Care - Carrollton is open now. It will close tomorrow at 12:00 a.m.  

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