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Hilton East Assisted Living

3.0

About this business

Hilton East Assisted Living is a more than 150-bed community that offers a wide variety of programs and services. The agency is located in Hilton, N.Y., and specializes in providing a variety of resident care services, such as 24-hour aide care assistance, daily meals, and laundry and room services. It also offers 24-hours staff emergency call system and medication management and assistance services. Hilton East Assisted Living provides fully equipped rooms, landscaped grounds and an activities program for the residents. The... read more

Location details

231 East Ave, Hilton, NY, 14468, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.032 reviews
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Noelle McKenzie's profile image
Noelle McKenzie 
on Google
a week ago

This facility is in extremely poor condition. There is visible mold throughout the building, and the ceilings are constantly leaking. The water provided has an awful taste, similar to sewage, making it unsafe and unpleasant to drink. Many staff members seem indifferent to residents’ concerns—likely because they don’t live here themselves. The New York State Health Department is at this facility almost every week, which should speak volumes about ongoing problems. For the safety and well-being of your loved ones, I strongly a... read more

Tracy Crooks's profile image
Tracy Crooks 
on Google
2 weeks ago

I enjoy taking the residents out on trips it gives them something to look forward to. It’s also nice to get to know each of them better. I know each department works hard, together we do great things. I enjoy making a difference in the lives of others and grateful for the opportunity to do that every day. 

Debra Urban's profile image
Debra Urban 
on Google
2 weeks ago

People are friendly and it's clean. 

Renna Baby's profile image
Renna Baby 
on Google
3 weeks ago

Hilton East is such a positive environment, the recreation team plays such a huge part in that, the activities, the field trips, celebrations holidays and birthdays, the decorations and dedication, they go above and beyondddd. They truly and genuinely care for the residents and it shows 

Sonya's profile image
Sonya 
on Google
a month ago

WATCH OUT they love to send residents to the emegency room A LOT with nothing wrong with the resident at time of discharge. Upon discharge from the ER they refused to take my parent back at 10:30 pm leaving us to scramble!! With that we were forced to find someplace else for them to go on a whim because they wouldn’t take them back in!! VERY SHORT STAFFED for the amount of residents that are there!!! And previous review is right….they are rude as well!!! DO NOT PUT YOUR LOVED ONES IN HERE!!!! 

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Frequently asked questions about Hilton East Assisted Living

How is Hilton East Assisted Living rated?

Hilton East Assisted Living has a 3 star rating with 32 reviews. 

When is Hilton East Assisted Living open?

Hilton East Assisted Living is closed now. It will open on Monday at 9:00 a.m. 

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