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Hilltop in the Highlands

3.6

About this business

Location details

500 Monroe Ave NE, Renton, WA, 98056, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
3.687 reviews
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Tyler S.'s profile image
7 years ago

DO NOT MOVE TO THIS COMMUNITY!!!! If I could rate negative stars I would!! They take advantage of people and will say whatever needed and give false information to get you to sign the lease. The leasing agents are straight garbage the only one you can trust is Albert. Braylen has the worst customer service and has no idea what she is doing. If she is drawing up your lease don’t sign it until you read it over a few times because she will fill in the wrong information over and over again without doing her due diligence to make... read more

Eddie L.'s profile image
7 years ago

I used to live at this property-it was the nicest apartment that I lived at. I would have stayed if I didn't have to move for work. 

Barbara S.'s profile image
Barbara S. 
8 years ago

Horrible! I'm currently a renter here patiently waiting for my lease to be up but I'm not sure that I can. We've been here over 4 years and just recently it's become mice infested! We reported it and their answer: glue traps and mouse bait. Doesn't work at all! It's not safe to live in fear of seeing mice. Also, our oven door needed to be replaced so they put on a door that was too big and Everytime I use the oven heat comes out. We needed to have our tub repainted and it took them nearly 2 years! My husband was injured and ... read more

Jennifer R.'s profile image
Jennifer R. 
9 years ago

The Verano was an amazing place to live! It was my first apartment after moving out of my parents' house, and it is the home my husband and I came back to after we got married. The only thing that was not the best was the smoking. We lived in Building 1, which is is completely no smoking..but nearly every time we walked down the stair outside to get to the first floor, the entire stairway was clouded with smoke. Often my husband and I came home with headaches from smoke walking up stairs to get to our apartment. When we told... read more

Ds G.'s profile image
9 years ago

1. The first drawback is that the actual complex was built in a swamp and there are bugs crawling every place outside and they make it inside your appartment and on you when you are walking to and from your car, specifically at night. I could look out at night at the lights in the parking lot and it looked like it was raining really bad but it was actually the bugs. I could live with the bugs but I wish I knew how bad they were. 2. Regatta Shores management is all about money and they will charge you as much as they can for ... read more

Travel A.'s profile image
10 years ago

Absolutely horrible customer service. The entire team including Stevie, liz and Brandon create an ever-present hostile environment where the customer is always wrong. - before moving out last month, I paid $100 to professionally clean my apartment in fear of getting my deposit deducted but no surprises when I was told that $75 were deducted from my deposit refund for "general cleaning". This place is a pig sty that smells like controlled substances and urine the moment you walk in. The company does a mediocre job of making t... read more

Brian N.'s profile image
10 years ago

This is a sub par apartment with dark living conditions, bugs, rats, flooding, and poorly run. I would not recommend. 

Chantz H.'s profile image
10 years ago

DO NOT MOVE HERE!!! This place is a racket they will nickel and dime you until you have nothing left, don't expect your deposit back, don't expect courtesy, don't expect outside cleanliness, peace and quiet or anything positive from staff or the dwelling. Here's what you can expect going broke from silly charges, sleeping with brown recluse spiders..THOUSANDS OF THEM!!! a staff that doesn't care only concerned with tacking on fees to your already overpriced bill and an absolute nightmare when trying to move which we all know... read more

Mary J.'s profile image
10 years ago

I really don’t know where to begin. First, let me start with the positive things. I really love our apartment layout. The faux wood floor are beautiful and mimic real wood very well. The closet space is enormous and the rooms are a nice size. I have a 3bdrm 2bth apartment and have lived here 2 months. Now the negative things, the apartments are old. The appliances are old. What I regret most is not seeing the actual apartment I was going to live before choosing this complex (lesson learned). From day one we have had issues. ... read more

Frequently asked questions about Hilltop in the Highlands

How is Hilltop in the Highlands rated?

Hilltop in the Highlands has a 3.6 star rating with 87 reviews. 

When is Hilltop in the Highlands open?

Hilltop in the Highlands is closed now. It will open at 10:00 a.m. 

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