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7677 Maplecrest Rd, Fort Wayne, IN, 46835, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | Closed | |
Thu | 10:00 a.m. to 5:00 p.m. | |
Fri | Closed | |
Sat | Closed | |
Sun | Closed |
Hillside pools have always been reliable friendly helpful company who has always strived to give the best service possible. Keep up the excellent work.
They are awful to deal with! Don’t trust their word or work. Bought a pool heater that only lasted 5 months and they wouldn’t honor the warranty. Terrible customer service. Will NEVER recommend them.
Business response:
The heater the customer purchased has a manufacturer’s warranty that does not cover chemical damage. It is very clear in the product’s user guide that the pool water must be chemically balanced or it can cause damage to the equipment, voiding any warranty. After analyzing the heater with the manufacturer, the manufacturer stated that it was clearly an issue of chemical damage. We had record of only one water test, and the pH was significantly below the acceptable range, and the customer could not provide any additional water... read more
Hillside Pools LLC has a 4.4 star rating with 100 reviews.
Hillside Pools LLC is closed now. It will open on Tuesday at 10:00 a.m.
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