Hillcrest - A Remarkable Retirement Community®

Courtney 

on Google

a month ago

Either they’re understaffed or some of the cna’s don’t want to work. Mother was left in soiled diapers multiple times and soaked through her clothes. Witnessed a cna come in twice saying she’d be back to change her then left for lunch leaving her dripping urine on the floor. Food is average. Physical therapists do a great job. Out of the multiple facilities my mother has stayed in, this one she couldn’t wait to leave. She felt picked on by staff and ignored. If referred here again I will refuse-Claremont Manor and Pilgrim Pl... read more

Mark Hulicius Hulicius 

on Google

2 months ago

My mother experience in 1st week was very hectic and overwhelming dealing with medications. Nurses are very good but are understaffed. Sometimes late on giving medecine. Especially in weekend it's harder. But its good overall. 

L T 

on Google

10 months ago

Woods health services have a lovely staff who assist in any way they can. Everyone is friendly and helpful. They accommodate to your needs as much as they can and will uplift your spirits while doing so. Everyone we met was happy and friendly. I would recommend taking your loved one here. 

Cj calderon 

on Google

11 months ago

If u could give a zero for how rude and unprofessional the person answering the phones is! She spoke to me very rudely with poor vocabulary. Please go back and listen to the calls 11:18am may 20th. I need a manager to reach out asap about her behavior and the type of behavior. She lies and told me her name was Monique and that she was the management team and I could not speak to anyone besides her. She is very condescending and DISRESPECTFUL!