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Hikvision USA

3.8

About this business

Location details

18639 Railroad St, Industry, CA, 91748, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.850 reviews
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Google Reviewer's profile image
Google Reviewer 
on Google
2 weeks ago

100% useless product/tech support. I bought my DVR, it was working fine, then it just shut off and when it came back on, i had tech issues with viewing the cameras so i called tech support. I have made over 15 calls and been on hold for over TOTAL of over 13 hours and i have YET to speak to a live person! NOBODY answers the phone EVER! Go to Trust Pilot and read the reviews, they almost all have this same issue. 

Virginia Camarena's profile image
Virginia Camarena 
on Google
a year ago

Their customer service is unhelpful, their interface is not easy to manage. We cannot download our footage from our cameras and can't reach tech support for help. I get disconnected/ hung up on instead of assistance. Avoid this company. 

Martin D's profile image
Martin D 
on Google
2 years ago

worst sureveillance company globally 

Oscar's profile image
Oscar 
on Google
2 years ago
Matt Ulrich's profile image
Matt Ulrich 
on Google
2 years ago
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Frequently asked questions about Hikvision USA

How is Hikvision USA rated?

Hikvision USA has a 3.8 star rating with 50 reviews. 

When is Hikvision USA open?

Hikvision USA is closed now. It will open tomorrow at 8:00 a.m. 

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