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18639 Railroad St, Industry, CA, 91748, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
100% useless product/tech support. I bought my DVR, it was working fine, then it just shut off and when it came back on, i had tech issues with viewing the cameras so i called tech support. I have made over 15 calls and been on hold for over TOTAL of over 13 hours and i have YET to speak to a live person! NOBODY answers the phone EVER! Go to Trust Pilot and read the reviews, they almost all have this same issue.
Their customer service is unhelpful, their interface is not easy to manage. We cannot download our footage from our cameras and can't reach tech support for help. I get disconnected/ hung up on instead of assistance. Avoid this company.
worst sureveillance company globally
Hikvision USA has a 3.8 star rating with 50 reviews.
Hikvision USA is closed now. It will open tomorrow at 8:00 a.m.
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