Highway Urgency Response Team, LLC & 24 Hr Roadside Assistance

Alaliyah Rhodes 

on Google

2 months ago

I unfortunately would give 0 stars if I could. Very hospitable and straight to the point but no service rendered. I was able to speak with someone who took my tire measurements, recorded my location, and offered a quote. After letting me know he was on his way I didn’t receive any communication. I am left stranded on the side of the road and would have to go with another service provider. Very unprofessional!! UPDATE: In response to the company, notice how they’re not speaking on their lack of communication and professional... read more

Sole Hudson 

on Google

a month ago

Larry came out super fast and was incredibly sweet and professional the entire time. He made the whole situation stress-free and got me taken care of right away. I really appreciate the quick response and great customer service. Highly recommend! 

Anthony Titan 

on Google

2 weeks ago

Star – Absolutely Unacceptable My wife called this company when she was stranded and needed roadside assistance. They gave her an ETA and told her someone was on the way. She waited… and waited… and waited. After trying to follow up, they blocked her number instead of answering the phone or providing an update. No call back, no cancellation, no explanation—just completely ghosted her while she was stuck on the side of the road. This is not just bad customer service, it’s dangerous and completely unprofessional. If you advert... read more

Cierra Vasquez 

on Google

2 months ago

Top tier service! Not only was the service good, Larry was super patient with me. Prior to reaching out, I had a horrible experience with another company. I contacted Larry & I was pretty worked up & upset when I did because of my previous interaction. Before even talking business or money, he sympathized with me bc I was noticeably upset. One thing I value more than good service is good character! His roadside tech, Tyrone, stayed in constant communication. Timing was good! The work is efficient & more importantly than anyt... read more

Rojican Official 

on Google

6 months ago

They came out and got me right. I had an appointment right after and they were very mindful of that. I made it on time and they even left my tires all shiny !