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Highmark Blue Cross Blue Shield of Western New York

1.5

About this business

Community Blue is a health insurance plan offered by BlueCross BlueShield of Western New York and is located in Buffalo, N.Y. It comprises all commercial health maintenance organization products that are community rated for all groups. Community Blue s HMO plans focus on wellness and prevention while providing affordable health coverage. Additionally, members receive an open-access health plan that does require referrals with participating specialists. It also offers members a point of option service option where members can... read more

Location details

257 W Genesee St #100, Buffalo, NY, 14202, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.5175 reviews
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Sydney P.'s profile image
Sydney P. 
on Birdeye

5 months ago

It’s too bad that there isn’t a a zero rating. I have been in an ongoing dispute with Highmark which has lasted 18 months so far and I finally handed it over to a third party to resolve. Through months of conversations and misinformation, I was finally was given the right information. Initially, my insulin pumps were covered under durable equipment with no co-pay. Without notice to me, they were reclassified to be covered as a prescription. I ordered them through a supplier that Highmark approved (one of two)and continues to... read more

Myken R.'s profile image
Myken R. 
on Birdeye

5 years ago

Been fighting a claim they preapproved than denied for a year now. They change their story every time I speak to them, and most of the reps I have spoken to have been rude and unwilling to search for the answers I need.  

Frequently asked questions about Highmark Blue Cross Blue Shield of Western New York

How is Highmark Blue Cross Blue Shield of Western New York rated?

Highmark Blue Cross Blue Shield of Western New York has a 1.5 star rating with 175 reviews. 

When is Highmark Blue Cross Blue Shield of Western New York open?

Highmark Blue Cross Blue Shield of Western New York is closed now. It will open tomorrow at 8:00 a.m. 

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