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Highland Hills Memorial Garden

4.7

About this business

Location details

401 Archer Hill Rd, Ste E20, Follansbee, WV, 26037, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.79 reviews
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William Knotts's profile image
William Knotts 
on Google
5 months ago

April 2017 my wife and I purchased a Niche for our double urn. This was done by the old management. We had some issues and thought that we had worked them out. Late last year we discovered that we still had a problem and got Melissa, Jeff and the Maintenance Crew involved to rectify the situation. Without going into details the three came up with a solution. They were able to combine 3 smaller Niches above my In Laws Niche so that our double urn would fit. We are very thankful that Melissa, Jeff and the Maintenance Crew were... read more

Pamela Merritt's profile image
Pamela Merritt 
on Google
7 months ago

What started out what I thought was a good experience a couple years ago and thought I was all set turned to be a mess having been up sold a double masoleum crypt when I only needed a single and was charged for items I should not have been charged for. Then thank goodness for Melissa, who was new since I started my dealing with this cemetery took care of everything. After numerous phone calls between myself and Melissa and Melissa with her corporate office we finally got everything taken care of in a timely manner and I was ... read more

Lori Wyke's profile image
Lori Wyke 
on Google
9 months ago

Melissa, the director at Highland Hills Cemetery was very knowledgeable and easy to work with. She orchestrated a burial for my family member quickly since I was from out of town. She kept me updated as to what would work and what looked good. She even sent me pictures 6 weeks after the funeral when the marker came in. Overall, everything turned out well. The cemetery is also beautifully kept. 

James Paul's profile image
James Paul 
on Google
9 months ago

The experience was fine, there was some miscommunication in the beginning but in the end everything went very smoothly. 

Phyllis Flesher's profile image
Phyllis Flesher 
on Google
3 years ago

We have owned a grave site ar Highland Hills for a long time. We needed to update some information. Michelle was so helpful. She told us what our contract included and offered some options. She answered all of our questions and put together a folder with important papers. We were treated with respect and welcomed like family. 

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Frequently asked questions about Highland Hills Memorial Garden

How is Highland Hills Memorial Garden rated?

Highland Hills Memorial Garden has a 4.7 star rating with 9 reviews. 

When is Highland Hills Memorial Garden open?

Highland Hills Memorial Garden is closed now. It will open tomorrow at 9:00 a.m. 

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