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Highland Hills Memorial Garden
- Funeral Services & Cemeteries
- Follansbee, WV
About this business
Location details
401 Archer Hill Rd, Ste E20, Follansbee, WV, 26037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
April 2017 my wife and I purchased a Niche for our double urn. This was done by the old management. We had some issues and thought that we had worked them out. Late last year we discovered that we still had a problem and got Melissa, Jeff and the Maintenance Crew involved to rectify the situation. Without going into details the three came up with a solution. They were able to combine 3 smaller Niches above my In Laws Niche so that our double urn would fit. We are very thankful that Melissa, Jeff and the Maintenance Crew were... read more
What started out what I thought was a good experience a couple years ago and thought I was all set turned to be a mess having been up sold a double masoleum crypt when I only needed a single and was charged for items I should not have been charged for. Then thank goodness for Melissa, who was new since I started my dealing with this cemetery took care of everything. After numerous phone calls between myself and Melissa and Melissa with her corporate office we finally got everything taken care of in a timely manner and I was ... read more
Melissa, the director at Highland Hills Cemetery was very knowledgeable and easy to work with. She orchestrated a burial for my family member quickly since I was from out of town. She kept me updated as to what would work and what looked good. She even sent me pictures 6 weeks after the funeral when the marker came in. Overall, everything turned out well. The cemetery is also beautifully kept.
The experience was fine, there was some miscommunication in the beginning but in the end everything went very smoothly.
We have owned a grave site ar Highland Hills for a long time. We needed to update some information. Michelle was so helpful. She told us what our contract included and offered some options. She answered all of our questions and put together a folder with important papers. We were treated with respect and welcomed like family.
Frequently asked questions about Highland Hills Memorial Garden
How is Highland Hills Memorial Garden rated?
Highland Hills Memorial Garden has a 4.7 star rating with 9 reviews.
When is Highland Hills Memorial Garden open?
Highland Hills Memorial Garden is open now. It will close at 6:00 p.m.
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