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We understand many people are apprehensive about visiting us, but you can rest assured we will make your visit as pleasant as possible. We pride ourselves in focusing on the patient to provide the best care possible.
601 Sunland Park Dr bldg 2 suite 2, Bldg 2, El Paso, TX, 79912, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 2:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Scheduling and communication issues, oral surgeon stated “bad insurance isn’t a reason for wisdom teeth removal” after I stated my reason for coming in is I was experiencing pain and discomfort in my teeth as well as shifting and went to a dentist who referred me to get them removed and I wanted to do it soon before there are further complications since I may not be able to afford certain things like braces since they aren’t usually covered by Medicaid. My reason at the end of the day is still for pain and discomfort but my ... read more
I have been very fortunate to have been treated by High Desert Oral and Facial Surgery. The doctors are the best I have ever had the good luck to be treated by. Dr. Lam worked with me the closest. He is a phenomenal surgeon, kind, upbeat, and encouraging. He also has a great sense if humor, which really helps when ill. I arrived late one night in December with two large paniful facial abscesses. Dr. Lam performed an incision-and-drainage that lowered the pain, swelling, and infection remarkably. He was carful, meticulous, an... read more
To start off; office had me pay for the dental implant surgery up front due to having United Concordia and Tricare. I was told once claim was submitted and approved I would receive about a $1k refund In about a month. Surgery was at the beginning of April 2025. I gave them till the end of May and still had heard anything about my refund. Reached out first week in June and was told they were waiting for Tricare to send approval For mri claim. Gave them another week to process,called again and was told still hadn’t received an... read more
Horrible patient care! Didn’t want to see us due to not having verified insurances Waited over 2 hours for a consultation and then oral surgery was scheduled and waited another hour for a scheduled procedure that seemed rush and took under 10 minutes with Dr Yates. A few days later, I was concerned about infection and was told by an unsympathetic clinical staff wait was an hour and a half because surgeries were scheduled and no other option available. Take time off and take a lunch because everything is a waiting game.
Procedure went well, doctor is a great guy. My grievance is prescription medicine was not sent out and blamed walmart. When I tried calling back they would not answer my phone call, tried 6 times. I finally called from another number and wouldn't you know it they answered that time. Very unprofessional, office is nice and clean just wish front desk staff were professional and not blaming others for not doing their job!
High Desert Oral & Facial Surgery has a 3.7 star rating with 174 reviews.
High Desert Oral & Facial Surgery is open now. It will close at 5:00 p.m.
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