Hidden Ridge Resort

Ryan Tetrault 

on Google

a month ago

I rarely do reviews, but this place, like so many in Banff, is desperately in need of major renovations and updating. Built in the 60's and you can sure tell. The pool was very gross, stuff floating around in it, sandy/gritty feeling on the bottom, clearly not being filtered properly. I fixed the toilet handle myself so it would flush properly, the taps are ancient in the whole place (bathroom sink, tub, and kitchen sink), the fireplace flu was blocked or clogged (yes we made sure it was open, in fact, it wouldn't stay close... read more

khushboo aggarwal 

on Google

a month ago

Beautiful property, a little ways from center town but they provide free bus passes to catch the bus right across from the lobby to get into town without the hassle of parking (3-4 stops away). Our room was located below another room and the thumping from ski boots of the guests above us was pretty bad. Not the hotel’s problem though. A beautiful mule deer visited our window every morning. Great cozy place for a weekend getaway! 

Pedro Martinez 

on Google

a month ago

We loved it there - most of all the service. Every time we asked, the response was immediate and helpful. The place is a bit removed from the town, but you get a bus pass, and the bus takes you to the town every 30 minutes or so. You get there in just a few minutes. We found the pillows were too big - honestly, that is the only thing that wasn't absolutely great. This is a great place to go. 

Matthew 

on Google

a month ago

This is our 2nd time at the hidden ridge resort. Decent location within Banff, quick drive or bus ride to the downtown. The hotel supplies guests with bus passes for your stay so that’s a plus on the nights out when everyone wants to enjoy a few drinks. The room itself had all the amenities needed for home cooked meals, and all in working order. But you can definitely see the age of the resort/rooms. It is in need of some upgrading/replacements. The beds were surprisingly very comfortable, even the pullout sofa wasn’t terrib... read more

Sondra Baker 

on Google

a month ago

Run down and sad. I’ve been visiting this location for over 15 years, nothing has changed, the same dingy old carpet, peeling wallpaper, cabinets and floors uncleaned for our arrival . $370/ night for a filthy room with walls and carpet so dirty it was almost comicable. The door key took about 20 tries to let you into the room, the once best hottub in Banff was barely lukewarm and people were getting out just as quickly as they got in. The owners of this once beautiful property should be ashamed of themselves. I will never r... read more