Hicks Heating & Cooling

Travis Pritchett 

on Google

3 years ago

Mr. Hicks got out here very quickly and was very professional! They do amazing work and have great pricing. We had our condenser get hit by lightening carried through the ground and fried some of the internal components. He went out of his way to come out to our place, which is about a hour trip one way, on a Sunday because we had 2 dogs. One elderly one and one with bone cancer and they couldn't be in the heat long at all. Great guy and great business! Keep up the good work Mr. Hicks! 

Estabrook Family 

on Google

5 years ago

Russell came out the same day we called when the other two places we tried said it would be two to three days. Showed up within the time frame he said he would with communication throughout the day letting us know if he was held up on prior commitments. Did not dilly dally when he arrived and got straight to work. Was quick and thorough and NEVER ONCE was there an attempt at an upscale. Charged exactly what he said he would and we ended up paying less than we had planned on paying when all was said and done. Cannot express i... read more

Ed Wammack 

on Google

3 years ago

ALERT - Watch for fake reviews. This company "coincidentally" received several 5-star reviews immediately following a bad one. This is very suspicious since my experience was very similar to the bad one. I hired Hicks to repair an AC unit because he was available the same day to come out and take a look (others were scheduling 2-days to a week out). He was friendly and responsive at first but that was followed by a series of missed commitments and excuses. I certainly understand that unexpected things happen but it too... read more

Rebecca Travis 

on Google

3 years ago

He started fantastic, but then left us with a malfunctioning furnace that was brand new! He wouldn't return our calls, and never showed up with a scheduled appointment. I am so disheartened by him; we thought he was very personable and we had initially enjoyed conversations with him. We have now moved on to a different company. 

Team Breakline 

on Google

3 years ago

There we were a Saturday before a get together that night and without air conditioning. Called Hick's up and Russell was at the lake with his kids but he walked me through checking the system and was able to get the air running after finding a blown fuse. He simply could have not answered but took the time to help me out.