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Hi Lo Auto Sales
- Automotive
- Cockeysville, MD
About this business
Location details
10026 York Rd, Cockeysville, MD, 21030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We purchased a 2023 Yukon XL on May 14th and by May 16th the AC stopped working. After a mechanic looked at it we were informed that there was absolutely no refrigerant in the car and a leak in the AC line. It appears likely the AC was recharged before given to us. We’re extremely upset and feel we were not given the whole truth about the condition of the car. It also is in need of an oil change and a new fuel filter. After paying $63,000 we’re extremely upset to be putting out more money to be able to enjoy our new vehicle.
Huge thanks to Ronald and Darius/Daryl of HiLow Maryland for being incredible humans selling cars and being considerate, nice, professional, and reliable in an age where most dealership unfortunately rely on AI. Ronald and Darius/Daryl conversed and texted with me as humans so well I trusted them to finalize a deal on a 2016 Miata in Maryland which I lived in Chicago. They were so trust worthy and they picked me up at the airport. The Miata was actually in better condition than they mentioned and it had brand new Michelin ti... read more
I had an appointment to get a car. Not any car but one in particular. I show up right when they open, ready to buy the car we talked about all week. I came from two states away. I get to the guy and he tells me they sold it the night before. I received no call or email to tell me this. I told him how far I came and he did absolutely nothing about it. Didn't even try to SELL ME A CAR! Customer service is abysmal! Don't trust it.
Ronald and Mike, the finance manager, we're AWESOME!! We arrived 20 minutes before closing and they worked with us to get us in the vehicle we wanted!! They truly are a blessing and we really appreciate them!!
Frequently asked questions about Hi Lo Auto Sales
How is Hi Lo Auto Sales rated?
Hi Lo Auto Sales has a 4.6 star rating with 384 reviews.
When is Hi Lo Auto Sales open?
Hi Lo Auto Sales is closed now. It will open at 10:00 a.m.
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