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11951 Freedom Dr 4th floor, Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I noted one star only because 0 was not possible. This company is inept. I was fooled into a service and repair plan. Called back THE SAME DAY to cancel it and was told it was cancelled and that I would receive a confirmation email. Three months later and I'm still awaiting my confirmation email. I have had to dispute the subsequent charges successfully with my credit card company and this loser company continues to charge my credit card. I will NEVER purchase another HP product... and would strongly encourage you to do the ... read more
Is zero possible? HP stopped me from printing with ink that I had paid for because I canceled my subscription. I'm leaving the country. Literally shut down my printer. There was a message that said something like, "If you don't pay, you don't print." Brand new cartridges. The representative said I would have to go to the store and buy all new ink because they shut down my printer after paying for over a year subscription. I barely used my printer. I will NEVER use Hewlett Packard products EVER again. To reach into my house a... read more
I will NEVER buy another HP product again!! The HP Laptop 15t-dw200 is unusable even after hours on the phone and weeks of waiting for my "repaired" machine. Did I mention, I'll never be purchasing this sluggish unusable piece of junk again? I wish there were an option for zero stars. Back to Mac.
My experience with your printer is a total nightmare. One minute it works and next time it doesn't. I never dealt with a company so hard to get technical support. At this point all I want is my money back. Hell..you can have the laptop back too. I usually deal with Dell and get excellent support. I'm not the most technical savvy person but why must it be so hard working with your company?
Hewlett Packard Enterprise has a 1.8 star rating with 5 reviews.
Hewlett Packard Enterprise is closed now. It will open at 9:00 a.m.
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