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11445 Compaq Center W Dr, Houston, TX, 77070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I bought a all-in-one a year ago and it never worked it had a black screen we talked to the CEO in the Philippines and he sent me a box to send it back a year ago it was sent back to us and they sent it back to HP in tx we have tried everything to get it back I sent a certified letter to HP in tx I haven't heard anything yet this is a year ago I don't have a clue what to do now I just want my computer back HP is the worse company I have ever seen
Super happy with the printer it’s been great until I wanted to get new toner cartridges. These jerks set it up so that I can only buy their super expensive cartridges that are unreasonably priced. I bought the product, I should be able to throw my printer off of the second story building. I should be able to put in whatever I want for toner cartridges. Bad policy on their part. I spent so much damn money on their printer. I have to be stuck with it for now, but I will go out of my way with every effort to tell people how bad... read more
I just want my printer to work 😭 I like to think I'm pretty patient with customer support… I realize its cheaper to pay people outside of the united states to answer the phones, and I don't mind that I can't always understand them on the first try. The problem is when they become increasingly RUDE when I ask them to repeat themselves. I've been through 3 representatives at this point. I'm sooo close to canceling my All-In-One and my Instant-Ink (I've had for years), selling my home printer, and replacing our 3 HP computers.
We have been a insta ink customer for over 6 years and now they are trying to charge 91.99 for a plan we are not on. When we called about it we got the run around and their customer service agents tell you it will be taken care of and it is not in reality. Called the executive escalation department at corporate office wouldn’t even help. Not even worth the 1 star rating that google requires. Please be careful when going with this company.
Hewlett Packard Co has a 3.7 star rating with 82 reviews.
Hewlett Packard Co is closed now. It will open at 9:00 a.m.
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