This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Hewlett Packard Co
- Electronics
- Houston, TX
About this business
Location details
11445 Compaq Center W Dr, Houston, TX, 77070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just want my printer to work 😭 I like to think I'm pretty patient with customer support… I realize its cheaper to pay people outside of the united states to answer the phones, and I don't mind that I can't always understand them on the first try. The problem is when they become increasingly RUDE when I ask them to repeat themselves. I've been through 3 representatives at this point. I'm sooo close to canceling my All-In-One and my Instant-Ink (I've had for years), selling my home printer, and replacing our 3 HP computers.
We have been a insta ink customer for over 6 years and now they are trying to charge 91.99 for a plan we are not on. When we called about it we got the run around and their customer service agents tell you it will be taken care of and it is not in reality. Called the executive escalation department at corporate office wouldn’t even help. Not even worth the 1 star rating that google requires. Please be careful when going with this company.
Pretty sure HP stands for Horrible Printer. Over a decade later and I'm still struggling from the random cartridge errors of the old pre-lawsuit ink scam era. Yes, I've done every firmware rollback and spent hours troubleshooting. I'm never buying an HP product ever again, but thanks for the idea of getting a continuous ink system.
HP laid off many loyal, long-time employees, turning it into a far more difficult and demoralizing place to work. At this point, it feels like there are more people from Dell than from HP itself — and they're making HP a terrible place to be. The cold, manipulative behavior from senior leadership has left many of us feeling disrespected, undervalued, and drained. Leadership seems completely disconnected from HP’s core business and continues to drive the company in the wrong direction. You know why so many customers are compl... read more
Frequently asked questions about Hewlett Packard Co
How is Hewlett Packard Co rated?
Hewlett Packard Co has a 3.8 star rating with 80 reviews.
When is Hewlett Packard Co open?
Hewlett Packard Co is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com