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Hewlett Packard Co

3.6

About this business

Location details

11445 Compaq Center W Dr, Houston, TX, 77070, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.689 reviews
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Megan's profile image
Megan 
a month ago

It’s insane you buy a printer for $300+ then proceed to need to pay a monthly subscription JUST TO PRINT FROM THE PRINTER YOU BOUGHT!! I will never buy from HP again. 

NANE's profile image
NANE 
a month ago

DO NOT use HP printers or service. My printer cartridges are gone and InstaPrint WILL NOT send those although I am registered. I will return 3 printers. 

Ta'Tayana M Johnson's profile image
Ta'Tayana M Johnson 
2 months ago

I have a subscription with HP. I pay monthly for a printer (which is covered by a warranty), ink, and paper. The printer stopped working unexpectedly. HP sent me a new printer with a serial number of TH557C71HF. When I got the new printer, it kept giving me an error that the cyan cartridge was not communicating with the printer. I then called HP customer support on 12/1/25. The agent stated that there were manufacturing issues that caused printers to arrive with incorrect serial numbers. She stated specifically that the char... read more

VT G's profile image
VT G 
2 months ago

HORRIBLE HORRIBLE HORRIBLE customer service. I was sold the next-day, on-site "CARE" pack and it has been the worst experience ever with trying to get my machine repaired. HOURS spent online with "troubleshooting" going through the same elementary, reading from a script suggestions until they finally agree to send out a repair tech. DAYS until the repair tech actually schedules and appointment for WEEKS later. TWO on-site "repairs" and it is now MONTHS later and the desktop is still not repaired. I have asked and asked and a... read more

Gordo B's profile image
Gordo B 
2 months ago

I LOVE HP copiers. My last one lasted 10 years!!!! So we decided to purchase a new model. I purchased a Personal use HP copier for my home. I saw HP’s cutesy ad on the copier for “free” ink and paper for six months. All I had to do is sign up with a credit card for a monthly billing there after. I thought okay I’ll sign up. I’ve been on the plan for almost a year. I want to cancel my subscription, Since I think it’s costing me more to use the ink and paper “service” than if I purchase from Costco. And they are telling me I c... read more

Frequently asked questions about Hewlett Packard Co

How is Hewlett Packard Co rated?

Hewlett Packard Co has a 3.6 star rating with 89 reviews. 

When is Hewlett Packard Co open?

Hewlett Packard Co is open now. It will close at 6:00 p.m. 

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