Heswall and Pensby Group Practice

D Edirisinghe 

on Google

2 months ago

I was seen by Dr Winters today. She was professional, kind and gave good health advice. She was also keen in improving my health, and made a plan of action for the next 6 months. I don't frequently visit the surgery, and I was very impressed with the level of care I had. It is a good surgery, and all the doctors I had seen in the past have been very kind and professional. The reception staff are very helpful. It is a clean and well organised surgery. I felt lucky to be living in the catchment of such a good GP practice. I am... read more

Susan Perry 

on Google

3 months ago

Really impressed with the service from this practice. I found the new system easy to navigate and liked being able to book my own appointment via the link. The receptionists are so helpful and kind. I felt very welcome in the practice. I was very very impressed with Dr Christopher. She has a lovely bed side manner. She is very knowledgable and really listened to me. I was very happy with her plan. 

Mandy Keates 

on Google

2 months ago

Using the new blinx system I was able to easily book a Dr's appointment and received a call back on the same day. I was given sound advice in the comfort of my own home and was able to book further investigative appointments that required my attendance to the surgery. I have always had excellent healthcare assistance from Heswall & Pensby group practice and have found making appointments online easy to navigate. The treatment I have received has always been given with care and when I have had any concerns, there has always b... read more

Paul Murray 

on Google

a month ago

Called into the surgery today to make enquiries about booking a vaccination. The guy on reception (sorry didn't get his name) was super helpful. I was fortunate to get an immediate appointment whilst I was in the surgery and was seen by nurse Michelle Millet. Vaccination done!! From start to finish the process was excellent, professional and 5+ star service. Like the other reviews have stated, I was given good care, helpful advice and had a positive experience. Thank you. 

Laura Gartshore 

on Google

2 months ago

This is such a great GP practice. I have two young children and whenever they have a concern they are very quick to triage them through the online form and always seem they very fast and usually on the day if I contact in the morning. They have also been very supportive of myself. The online triage system is great and far quicker than everyone calling in a race early morning as fastest finger first. The staff are committed to patients and their care. I recommend them highly