Hertz - Uber Orem

Michael Brooks 

on Google

a week ago

Reserved car ahead of time. When I arrived, they merely said, "We don't have any cars." No apologues, no trying to make it right. They seemed annoyed that I was there seeking a car. 

william lindsey 

on Google

2 weeks ago

Used the online website to reserve a vehicle for a one way trip. After selecting vehicle the system switched the one way to same location rental without me noticing. I drove the vehicle 700 miles to the drop off location I had selected and they told me I could not drop it off with them. I spent the next 3 hours on the phone with Hertz and they couldn't change the reservation to a one way. Finally, I was told I needed to return the vehicle to the originating location. While driving it there a rock cracked the windshield, but ... read more

Peter Olsen 

on Google

2 weeks ago

Both times I've rented from this location, Ashley and Montana have been extremely helpful, kind, and professional. This time, after we got royally screwed at Budget Rent-A-Car in South Orem [avoid them at all costs!!!] and attempted to be exploited - they said it was unlimited miles, but upon printing the contract and me literally in the process of signing it, I noticed a per-mile charge of 0.35 - I desperately searched for other options, as we needed specifically an electric car for a long road trip to the PNW. We would hav... read more

Ignacio Cruz Morales 

on Google

a month ago

I called to get more information about my car. The person who answered the phone hung up on me and was incredibly rude. I called back and asked her why she hung up on me. She didn't even apologize. She just told me what do you need? and that it stated the question I needed to ask her. She was incredibly rude to me and told me to leave the vehicle at the shop and we will pick it up afterward. It was the only lady that works there that answered me like that. I don't want to post her name. But you know who you are