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Hertz Global Holdings Incorporated
- Business Services
- Naples Park, FL
About this business
Location details
999 Vanderbilt Beach Rd Suite 300, Naples Park, FL, 34108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Thanks for call once State Farm set up the reservation to confirm and make an appointment. The 1 little problem I had was you didn't ask if it was a convenient time for me to speak. You wanted a specific time of arrival make and model of my vehicle etc. I'm at the office, actually sitting in the midst of my executive director and an intern. I'm not about to share that. Then your condescending response when I said it's in the claim is we don't have the information & I'm constantly tell you I'm at work. Now I'm not a in a plac... read more
I rented a car at DFW. I wish I could give them zero stars!!! One hour and 20 minutes of waiting. I booked two months in advance. At the counter, they didn’t accept my reservation via Booking.com because it didn’t include the taxes.(I booked it when I was in Europe using my account on the Booking.com app) the receipt showed “taxes will be included in the full price” which was a total of $93.00. They asked me for an international drivers license which it didn’t make sense. They didn’t wanna hear any reason and they were very ... read more
UNSAFE VEHICLES Hertz used to be my favourite of the rentals companies - but they now issue unsafe cars. I hired a car in Crete in September and was told I was being given an upgrade. The 'upgrade' was the same category car I'd booked but with 'added character'. This included no parking brake (button had snapped off completely), stained seats, dented body panels and possibly 0 maintenance in it's hard-worked 60,000 km. All these things I could tolerate, if it hadn't been for the brakes, which were absolutely shot, juddering ... read more
I had a very bad experience renting a car from Hertz in France (Orly Airport). The car I was given suffered a major safety failure at night and had to be towed. I was then downgraded to a vehicle far below the category I had paid for, and later received an unjustified extra charge. No goodwill gesture, no serious handling of the case. Very disappointing for a brand with such an international reputation. ------------------------------------------- -> Thanks for your copy-paste automatic reply. This just proves that nobody at ... read more
Frequently asked questions about Hertz Global Holdings Incorporated
How is Hertz Global Holdings Incorporated rated?
Hertz Global Holdings Incorporated has a 2.5 star rating with 53 reviews.
When is Hertz Global Holdings Incorporated open?
Hertz Global Holdings Incorporated is closed now. It will open on Monday at 9:00 a.m.
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