Hertz Global Holdings Incorporated

Jonathan Dolloff 

on Google

a week ago

Hertz Rent2Buy: Unsafe vehicles, zero accountability, and shocking standards for a national brand My experience with Hertz’s Rent2Buy program revealed systemic issues — it’s clear that Hertz has a serious quality control and customer accountability problem. I traveled 6+ hours to the Hertz Smithtown location to purchase a vehicle that Hertz assured me was in great condition. What I found instead was a car that was unsafe to drive: (1) A tire had a large, visible sidewall bulge, creating a dangerous blowout risk (2) The car h... read more

Patrick Lives Persona 

on Google

2 months ago

Don't use this company. Dishonest. Rude and tried to fraud my son. Enterprise was kind and actually helped VS Hertz! Plus, look at their store picture. It's an outside park picture. Lying about everything. Losers. 

Scott S. 

on Google

5 months ago

I used Hertz heavily for business travel for 3 years and sporadically since. I don't travel via plane as much as I used to, but I always kept an eye on my gold account to make sure it was in good standing and my points didn't expire. I went to book a rental today and found points for everything but my last rental in 2024 gone. Hertz decided to alienate all of their previous customers by enacting a policy deleting any points older than 5 years. They sent one email, and no follow ups. No physical mail. Not only did my points o... read more

David Williams 

on Google

6 months ago

Lithia springs, ga location. There's have been a lot of changes at this location over the past year. This is my home base. I remember before the move where you guys were located. Divine and Taylor were my go to's. Service was impeccable. I miss them. I have had the experience of interacting with new staff and even had situations resolved in a professional manner. Most of the staff that I've encountered were hertz grade. I have had the privilege of coming in one day and seen the revamp. I was like "here we go". But I am happy... read more

Jacob Garard 

on Google

10 months ago

Yes the bad reviews are true. DO NOT get a car here if you are doing an insurance claim. They are going to take a “refundable” $50 deposit and tell you it will be returned after you return the car back. Then when you go in later after a month or so, they are just going to tell you it’s your banks fault and there is nothing they can do. Dudes talk bad about customers after you leave, they are there to see how much money they can take from people without getting in trouble.