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Hertz Car Rental - Waukegan - Classic Toyota HLE
- Transportation Services
- Waukegan, IL
About this business
Location details
515 N Green Bay Rd, Waukegan, IL, 60085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The car was bad, with no maintenance service and I found a used Surgical or COVID mask inside the car(photos attached below), they charged me double the price. No refunds from the Waukegan location I called a Hertz representative they are going to provide me with a $50 coupon but I didn't receive any coupon. I suggest this place is not good for a rental.
The car was bad, with no maintenance service and I found a used Surgical or COVID mask inside the car(photos attached below), they charged me double the price. No refunds from the Waukegan location I called a Hertz representative they provided me with a $50 coupon but I didn't receive any coupon. I suggest this place is not good for a rental.
This location is no longer in existence as of 2/15/24! They didn't email us to update our rental location, absolutely no communication or assistance on site. Do not book here!
HORRIBLE CUSTOMER SERVICE! THEY NEVER ANSWER THE PHONE!
While I was on my way to pick up a car, they called me from Herz to let me know that they don’t have a car that I booked or similar that I asked for so I ended up without car but they changed me that amount anyway. Now I’m spending days on a phone, while they transfer me back and forth and still without money to return for car I never rented with their fault. Never again but before I will refund my money even I have to call till the end of the year. Strongly rcommend not to rent using Herz.
Frequently asked questions about Hertz Car Rental - Waukegan - Classic Toyota HLE
How is Hertz Car Rental - Waukegan - Classic Toyota HLE rated?
Hertz Car Rental - Waukegan - Classic Toyota HLE has a 2.8 star rating with 99 reviews.
When is Hertz Car Rental - Waukegan - Classic Toyota HLE open?
Hertz Car Rental - Waukegan - Classic Toyota HLE is open now. It will close at 6:00 p.m.
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