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Hertz Car Rental - Tyler - South Southwest Loop 323 HLE
- Transportation Services
- Tyler, TX
About this business
Welcome to Hertz Car Rental - Tyler - South Southwest Loop 323 HLE located at 3215 S Southwest Loop 323, Tyler, TX, 75701 , Unitedstates. Select this location to begin your car rental experience, or choose from thousands of other locations, each with a variety of vehicles for you to choose from including luxury and sports cars, SUVs, electric vehicles (EVs), vans, trucks and more.
Location details
3215 S SW Loop 323, Tyler, TX, 75701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very very poor customer service. Book a reservation, confirmed my check in and then told that they over booked the vehicle and no longer have it. Not a sorry not a let me find you another vehicle just a poor attitude from the guy upfront on the phone.
Awful service experience from start to finish. I reserved a specific car, and the day I came to pick it up they said “sorry, we don’t have one”. Got stuck with some random Kia. Customer service here is insane. Few despondent employees, long lines, and even longer wait times. Go to enterprise and save yourself the pain.
I am writing this review to express my disappointment with the service I received at the Hertz car rental location on Loop 323. The light-skinned lady who assisted me was extremely rude and unprofessional from the moment I walked in. Despite going through the rental process, she seemed put off by my presence and had a displeased look on her face. When she informed me that my car was outside, I asked if we had a choice of vehicles, considering my family's size. She falsely claimed that Hertz doesn't offer choices, which contr... read more
Always excellent staff, but tell me why you aren't open on the weekends? Saturday is money day in the retail world.
There appeared to be a fresh semen stain in the back seat. Hit me with over $100 in fraudulent fees. Said they would refund me when I called them about it. Never refunded me. Go to enterprise, they’re much cheaper, and cleaner.
Frequently asked questions about Hertz Car Rental - Tyler - South Southwest Loop 323 HLE
How is Hertz Car Rental - Tyler - South Southwest Loop 323 HLE rated?
Hertz Car Rental - Tyler - South Southwest Loop 323 HLE has a 3.3 star rating with 184 reviews.
When is Hertz Car Rental - Tyler - South Southwest Loop 323 HLE open?
Hertz Car Rental - Tyler - South Southwest Loop 323 HLE is open now. It will close at 4:00 p.m.
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