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Hertz Car Rental - Tuscaloosa - Merchants Walk HLE
- Transportation Services
- Tuscaloosa, AL
About this business
Welcome to Hertz Car Rental - Tuscaloosa - Merchants Walk HLE located at 312 Merchants Walk, Tuscaloosa, AL, 35406. Select this location to begin your car rental experience, or choose from thousands of other locations, each with a variety of vehicles for you to choose from including luxury and sports cars, SUVs, electric vehicles (EVs), vans, trucks and more.
Location details
312 Merchants Walk Suite 5A, Tuscaloosa, AL, 35406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No car even if you have a reservation and came early. It takes them half an hour with each customer. Come on. Why are you so slow?
These guys rule. I was stranded in Tuscaloosa and needed to rent a car ASAP. They went above and beyond to get me a car to rent for the day. Super friendly, couldn’t have asked for a better experience. Thanks again!!
HORRIBLE!!! If I could give negative stars, I would. I rent vehicles all the time for my job. I just received a call saying there was a chip in the window from a rental I had OVER A MONTH AGO and now they want to charge me $384. LIES!!! I will NEVER USE THIS COMPANY AGAIN!!!
Terrible service and experience. I was told the car was dirty and I need to clean it because of dog hair. I have no pets and said so, but was told to clean the car to avoid a $400 charge. They showed no sympathy for my situation. Afterwards, I checked the receipt and they charged me $43 dollars for gas, but I filled it up right before turning it in. Also, you need the gas receipt to contest this type of charge. Absolutely dreadful place with lazy, indifferent employees. Avoid at all costs.
Frequently asked questions about Hertz Car Rental - Tuscaloosa - Merchants Walk HLE
How is Hertz Car Rental - Tuscaloosa - Merchants Walk HLE rated?
Hertz Car Rental - Tuscaloosa - Merchants Walk HLE has a 2.7 star rating with 210 reviews.
When is Hertz Car Rental - Tuscaloosa - Merchants Walk HLE open?
Hertz Car Rental - Tuscaloosa - Merchants Walk HLE is closed now. It will open tomorrow at 8:30 a.m.
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