Hertz Car Rental - Topeka - Kansas Avenue HLE

LaToya Dickerson 

on Google

3 weeks ago

I was denied a rental at this location after an employee stated that my clothing smelled like marijuana. I explained that I had just exited an Uber with a strong odor and that the smell did not originate from me; however, this explanation was not considered. No additional questions were asked, and no alternative options or resolutions were offered.I do not use marijuana and was not impaired in any way. The decision appeared to be based on an assumption rather than observable behavior or evidence. The interaction felt dismiss... read more

Joel Morrison 

on Google

4 months ago

I highly recommend Hertz. They not only stepped up after Enterprise’s failure to honor my reservation but also went above and beyond by staying late to help my family get the rental we needed. Excellent customer service and a great overall experience — I strongly recommend choosing Hertz over Enterprise for rentals in Topeka. 

Nadia Angelina 

on Google

4 months ago

I walked in and within 10 -15 mins I was driving off the lot. No hassles. Nice new car. When I dropped it off. Just handed them the key. Little more pricey but id say worth it. Will rent from them again next time I need a car. 

Alicia 

on Google

5 months ago

We rented a car to drive out of state for a few days, it was not a good experience. The lights were pointed to the ground and we could only see about 10 feet in front of us, which made driving in the dark very hard. When we called to tell them, she basically told us that that shouldn’t be happening and there was nothing we could do, and she acted like she didn’t believe us. She didn’t try to find us a hertz that we could pull into and have them adjusted or anything. She didn’t try and help us get another car or anything. Jus... read more