Hertz Car Rental - Sterling - Dulles Fairfield

Kaitlynn Moysh 

on Google

2 weeks ago

Don’t bother renting form here. Literally go anywhere else. We rented a car, took a video of it beforehand, and upon return they accused us of obtaining a chip on the windshield. We submitted the time stamped video from before, with the chip clearly already there, and they have not stopped haggling my friend about it since. This was in February and it’s still a problem. They’ll try to scam you out of your money. Don’t use their service. 

Michelle Graves 

on Google

a month ago

0 starts if i could. Horrible service!!! Horrible cars!! Horrible everything!!! Avoid!!! First things, they tried saying there were 3/4 of a tank of fuel, 72 miles till empty and they lied about the miles on the car on the paperwork also, and demand you bring it back full. They also put it in the wrong name!! Then charge me 6 days after I return it and it was through the dealership I got it and I was NOT supposed to be charged for anything! This company is needs to be shut down!! Do NOT give them your card number find someon... read more

Jace Greenman 

on Google

3 months ago

Not only did Hertz, Sterling (Indian Blvd) give away the car I'd reserved 10 minutes before I got there (and AFTER I called to make sure it was there and telling them I was on my way), but the male Gen-Z attitude in that office meant they didn't really feel like trying to make it right. Rent elsewhere. 

Rachel Parker 

on Google

3 months ago

I was assigned to a Hertz rental through my insurance. I questioned the location and I should because it is located in a hotel. Secondly, the staff was not very professional. The one positive is they did have one Tesla rental, but they needed to clean it, so one of the guys did clean the vehicle prior to me renting it however I had to wait 20 minutes. The Tesla rental they did provide to me, had seen quite the days as it was very worn on the inside and outside. Leading up to the days of my rental, I was trying to get in cont... read more

Rachel Parker 

on Google

3 months ago

I was assigned to a Hertz rental through my insurance. I questioned the location and I should because it is located in a hotel. Secondly, the staff was not very professional. The one positive is they did have one Tesla rental, but they needed to clean it, so one of the guys did clean the vehicle prior to me renting it however I had to wait 20 minutes. The Tesla rental they did provide to me, had seen quite the days as it was very worn on the inside and outside. Leading up to the days of my rental, I was trying to get in cont... read more