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Hertz Car Rental - Naperville - West Ogden HLE
- Transportation Services
- Naperville, IL
About this business
Location details
1580 W Ogden Ave #345, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Rude, cancelled my reservation an hour and a half because they didn’t have any cars but gladly took my money. Now I’m dealing with trying to get a refund. At least offer another solution, don’t be mad because you hate your job.
I usually deal with Daniel but Tyrone Robison is filling in for Daniel who is on vacation. I was skeptical at first when he told me they were low on vehicles but when I tell you Tyrone was extremely helpful and accommodating, his service was definitely a 10/10!! Highly recommend!
Made an online reservation a day prior, went there in the morning. Despite parking lot resurfacing, the facilty was still open for business and run by only one employee. The place looked like it was never cleaned for months. My reservation was accepted but there were no vehicles available onsite. The employee apologized no one called to let me know I had to go to another location and the car wouldn’t be ready until 4 hours later. Will never use Hertz again.
Worst experience ever!! Avoid at all cost! Reservation was cancelled for no reason and the guy had the worst customer service.
Tyrone Robison provided great customer service.
Frequently asked questions about Hertz Car Rental - Naperville - West Ogden HLE
How is Hertz Car Rental - Naperville - West Ogden HLE rated?
Hertz Car Rental - Naperville - West Ogden HLE has a 2.7 star rating with 224 reviews.
When is Hertz Car Rental - Naperville - West Ogden HLE open?
Hertz Car Rental - Naperville - West Ogden HLE is open now. It will close at 6:00 p.m.
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