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Hertz Car Rental - Naperville - West Ogden HLE
- Transportation Services
- Naperville, IL
About this business
Welcome to Hertz Car Rental - Naperville - West Ogden HLE located at 1580 West Ogden Avenue, Naperville, IL, 60540 , Unitedstates. Select this location to begin your car rental experience, or choose from thousands of other locations, each with a variety of vehicles for you to choose from including luxury and sports cars, SUVs, electric vehicles (EVs), vans, trucks and more.
Location details
1580 W Ogden Ave #345, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Hertz Naperville Ogden location was great. Both associates who checked me out and in were very helpful and considerate of my time. I called to extend and it was a quick and easy process. I definitely recommend this place. I initially booked through Budget and they cancelled my reservation the day of pickup stating no cars were available. Happy they did because then I found Hertz and I will always choose Hertz moving forward! Great customer service, wait time, and cars available.
The pick up and drop off process was easy, however I dropped the car off 1 minute before the scheduled time after I rushed to get there and the worker came out and said I was all set and I didn’t have to do anything on my end and grabbed the keys. However, I ended up getting charged an extra day because it was processed that I returned the car 3 hours after the drop off time. If there was something I had to do on my end I wish they would have told me, but I thought since I dropped it off during open hours and they took the k... read more
My recent experience at the Naperville location was fantastic. Every team member I interacted with was extremely helpful, the rental process was smooth, and the vehicle was in great condition. Highly recommend!
Dont trust their website. We reserved a 7 seater vehicle online and when went to the stores they said they dont have the vehicle and they cant do anything. We didn’t have any other choice other than booking 2 cars by spending more money
I made the reservation online and was very happy with cost until I went to pick up the vehicle and was told that I would have to pay an additional $15 per day for each additional driver over 25 years of age. All of a sudden a great deal was just as expensive as other rental companies that do not charge that additional fee. I could see charging extra or not allowing drivers younger than 25 but for drivers over 25 it seemed like a bait and switch ploy. Wade was our customer service representative and he softened the blow by up... read more
Frequently asked questions about Hertz Car Rental - Naperville - West Ogden HLE
How is Hertz Car Rental - Naperville - West Ogden HLE rated?
Hertz Car Rental - Naperville - West Ogden HLE has a 2.7 star rating with 181 reviews.
When is Hertz Car Rental - Naperville - West Ogden HLE open?
Hertz Car Rental - Naperville - West Ogden HLE is open now. It will close at 6:00 p.m.
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