Hertz Car Rental - Napa - Soscol HLE's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Hertz Car Rental - Napa - Soscol HLE

2.9

About this business

Location details

686 Soscol Ave, Napa, CA, 94559, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.9116 reviews
Select a rating
tatiana fernandes's profile image
tatiana fernandes 
on Google
2 months ago

I never do reviews but this experience was worth bringing to light. I rented a car from Hertz, Napa via online. It was supposed to be big enough to fit my family. For some context, I am an active duty service member with severe PTSD due to my last deployment and I have a service dog. I will say I had a great experience with Steve, because he let me into the store early and worked with me to find a bigger car (even though they did not have any available). I really appreciated that he helped me adjust my original order, which ... read more

Manuel Castro's profile image
Manuel Castro 
on Google
2 months ago
Stephen Mok's profile image
Stephen Mok 
on Google
2 months ago

Had a great experience with Mike today. He was professional, communicative, and no issues with the car! 

Kenneth Richardson, Jr's profile image
Kenneth Richardson, Jr 
on Google
2 months ago

Didn't have the car we reserved. Only had a smaller car that wouldn't fit the luggage for the 4 of us. Back seat passengers had to sit on their luggage. Emailed Hertz my complaint. No response. 

Ryan Pieratt's profile image
Ryan Pieratt 
on Google
3 months ago

Dont use them. I reserved a car. When I arrived the front desk agent offered me a pickup truck instead he didn't tell me how much the vehicle was per day. I only noticed after signing the paper. They offered me limited liability insurance for an x amount price not saying its per day. After everything I ended up paying 77 dollars a day. Blowing thru the money my insurance would cover. When I called to cancel they refused to give me a refund on the limited liability insurance I paid however they wont charge me for it after tha... read more

View all google reviews

Frequently asked questions about Hertz Car Rental - Napa - Soscol HLE

How is Hertz Car Rental - Napa - Soscol HLE rated?

Hertz Car Rental - Napa - Soscol HLE has a 2.9 star rating with 116 reviews. 

When is Hertz Car Rental - Napa - Soscol HLE open?

Hertz Car Rental - Napa - Soscol HLE is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com