This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Hertz Car Rental - Merced - Martin Luther King Jr Way HLE
- Transportation Services
- Merced, CA
About this business
Hertz's Merced - Martin Luther King Jr Way HLE, car rental office is based at 945 Martin Luther King Jr Way All our vehicles are cleaned and sanitized before and after every rental, so you can drive in confidence. We have thousands of car rental offices in neighborhoods, hotels and airports across the US, so you can arrange to drop off your vehicle at a different location.
Location details
945 Martin Luther King Jr Way, Merced, CA, 95340, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have never felt so mistreated by the staff anywhere in this country. I rented my car for a UC Merced business trip at SFO and drove it to Merced. When I made my reservation, I selected 4 pm as the drop off time at Merced and my rental agreement showed that there is a 29 minute grace period for the drop off. However, when I got to the office at 4.03 pm to drop off my car the office was closed and there was a sign at the door with a new schedule due to staff shortage that was stating that the new closing time was 4 pm. Unfor... read more
Wasn't happy that I reserved a vehicle then the counter lady said they didn't have the vehicle I reserved. They also wouldn't take a debit card. This time I reserved the vehicle for a certain date. They didn't deliver it then Hertz is really upsetting me
Myself and another person have been waiting here to drop off the cars. He has been waiting since 11:30 and another person had been waiting since 11:00. Tuesday May 27th. The sign says someone will return at 12:30 p.m.
Had an amazing experience with this location, Amber went above and beyond. Not only did she locate a Tesla for us when no one else could. She picked us up when we couldn’t get a ride to the office. Her professional customer service and bubbly personality made our stressful situation better. Thank you so much Amber for great customer service!! 10 stars!!
I reserved a car for 9:00 AM and paid in advance using my credit card. When I arrived to pay the deposit using the same card, the staff claimed they couldn’t authorize the payment—even though it had already worked for the booking. I even called my credit card company, and they confirmed there was no issue with my card. Despite this, I was forced to use a different credit card, and they handed over the car almost an hour late, without any apology or explanation. Completely unprofessional and frustrating.
Frequently asked questions about Hertz Car Rental - Merced - Martin Luther King Jr Way HLE
How is Hertz Car Rental - Merced - Martin Luther King Jr Way HLE rated?
Hertz Car Rental - Merced - Martin Luther King Jr Way HLE has a 3.4 star rating with 188 reviews.
When is Hertz Car Rental - Merced - Martin Luther King Jr Way HLE open?
Hertz Car Rental - Merced - Martin Luther King Jr Way HLE is closed now. It will open on Monday at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com