Hertz Car Rental - Lynchburg - Terminal Drive

Billy Ratthahao 

on Google

a week ago

This place is predatory, avoid at all costs. It’s a red flag when a company operates at a net income loss of $3B annually and they seldom answer their phones. We returned their vehicle on time but gave them the wrong key. There was no one at the counter, which seems to be a common occurrence. During the ensuing winter storm, our attempt to ship their key back was delayed due to weather and they charged us over $600 for a rental extension while they did not accrue a single mile on their vehicle, claiming they could not lease ... read more

Scott Cooper 

on Google

3 months ago

Great service and enjoyable experience. See you all in May for our next outing. 

Jamie Richard 

on Google

3 months ago

I have to give Beth props. We arrived at the airport with bags two kids and car seats 42 minutes before our flight to find that we missed the checkin window. We called our airline and the earliest they could get us out of Lynchburg was the next day. The only option was to rebook out of Charlotte. I tried the competitor, no cars. Beth was sitting at the desk 30 minutes before they opened at 8AM eating her breakfast. She confirmed they had cars and would be able to get us a one-way to Charlotte. I booked online quickly and she... read more

Joel Oliver 

on Google

4 months ago

Disappointed in the LYH location. I have been traveling consistently over the past 25 years of my life to different cities and have been loyal to the HERTZ company, spending thousands of dollars. Even sticking through the time where they went through a rough bankruptcy.. After being bought out of their troubles, reading multiple articles you can see they cut customer service to save money. Try calling their 800 number and see how long it takes you to get a representative from a foreign country who reads off a computer screen... read more